I just followed installation instructions for my new ISY 99iPro and have been unable to connect to it. I am using:

 

WindowsXP Pro

Linksys WRT610N router

Norton Internet Security Firewall

 

 

 

I have verified:

UPnP is installed on my WinXP machine

UPnP is enabled on the router

 

I have completed turned off Norton Firewall.

 

As I debugged, I eventually discovered that my routers DHCP Client table did not indicate that the ISY had even obtained an IP address. I have rebooted everything a few times.

 

The only lights on the ISY is the PWR light & the Network lights.

 

Any suggestions/

Do you have a serial cable? If so, as a test you might want to login to your ISY and assign it a static IP address.

 

Here is a page with some assistance:

http://www.universal-devices.com/mwiki/ ... erial_Port

 

If you are able to assign it an IP address and access it via a web browser we'll be able to narrow down the issue a bit.

 

Let me know.

I think I may have a faulty ISY b/c while I was able to connect via serial one time, I am not able to consistently connect. Sometimes I can see the ISY boot up output on the serial while other times it doesn't output anything. On one try, I received this output when I rebooted the ISY:

 

Unimplemented line-f opcode FMT =00 SR =2708 FS =00

Faulted PC = FFC00534D0:0200B220FMT =FMT =00

 

On another try:

Universal Devices NBUD-70-100 Monitor V1.0 Jun 13 2007 15:27:39

HELP for help

nb>2DFMT =06 SR =FD6A FS =0B

Faulted PC = 200007FC

D0:8BE988D2 00000004 00000041 FFC50005 35B7BB23 00000000 FFFF3CBC 8153C97D

A0:FFC01157 0206C309 FFC002E4 FFFFFFFC 0000002F 98B7FD6A 200007FC 200007F4

Waiting 2sec to start 'A' to abort

Error Checksum Fail

No Valid app

 

 

Universal Devices NBUD-70-100 Monitor V1.0 Jun 13 2007 15:27:39

HELP for help

nb>

Is this a recently purchased unit from Smarthome? If so, I would contact them for quickest replacement.

 

Let me know.

Yes it was & I will. Thanks for your help.