n8ur9irl Posted December 23, 2018 Posted December 23, 2018 Yesterday all of my programs stopped working. Even when testing by running "run then". (indicator by program stays green like it is running but devices don't respond, also when clicking on stop it stays green) All programs have been running for months with no trouble after replacing with new PLM v2.4 2917. UI and firmware are both v5.013D. Event Viewer shows (attached Picture) PLM shows connected Links table shows 90+ links. I used UDI's troubleshooting flowchart to troubleshoot (unplug modem router isy and PLM then powered all back up) still no help. I also tried adding a new program but it did not work either. Is there something else I can try? Thank you
paulbates Posted December 23, 2018 Posted December 23, 2018 Sorry to hear this. Here's a couple of questions: What happened when you tried to add the program? There's another program in the ISY that won't run, or , no program was saved? The level 3 log is empty. That could imply that its not just programs, but the ISY is not picking up insteon network traffic. Can you use the admin console to turn devices on and off, and they respond as expected? Paul
rccoleman Posted December 23, 2018 Posted December 23, 2018 It may not apply here, but I think that UDI added a condition to the top-level program tree at some point to disable programs during an update. Below is a condition that I added, but you may want to check that. But if you're seeing no activity at all at level 3, it sounds more like a PLM issue.
n8ur9irl Posted December 23, 2018 Author Posted December 23, 2018 Thank you Paul yes, all devices are working normally on the device side when manually turned off and on. I reset the PLM and after adding all the devices back the programs still don't run included is the pic of adding a program at level 3
n8ur9irl Posted December 23, 2018 Author Posted December 23, 2018 here is the event viewer when turning on and off a device level 3
paulbates Posted December 23, 2018 Posted December 23, 2018 Ok. Let's look at the programs tab then. Look at the summary tab: Anything stand out in the Enabled, Activity or Status columns? Same for Last Run, Last Finish, Next run? Paul
n8ur9irl Posted December 23, 2018 Author Posted December 23, 2018 all are empty :run at startup, last run time, last finished and next scheduled run
n8ur9irl Posted December 23, 2018 Author Posted December 23, 2018 Think I might have found something. I put a time in my "my programs" program for all of the programs? How the heck I did that is beyond me! so I'm checking that
n8ur9irl Posted December 23, 2018 Author Posted December 23, 2018 Yes that was it! What a STUP I am. Thank you for helping me find that!
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