ruben bautista Posted January 6, 2019 Share Posted January 6, 2019 New ISY994i ZW+PRO. Before reading the user guide I was able to add/include 2 GE Z-Wave light switch. I did a "factory reset Zwave Dongle" after reading the user guides which removed the 2 GE Z-Wave device and now not able to add/include. Also I did a "Upgrade Z-Wave firmware" per user guide, which failed. Currently Z-Wave version 6.81.00. I tried "remove/exclude Z_Wave device" which did not work. Please help a new member. Link to comment
Michel Kohanim Posted January 7, 2019 Share Posted January 7, 2019 @ruben bautista, I already responded to your ticket. What you need to do is: 1. Z-Wave | Tools | Synchronize Nodes | All 2. Z-Wave | Exclude … please let me know if the dialog goes away With kind regards, Michel Link to comment
ruben bautista Posted January 7, 2019 Author Share Posted January 7, 2019 Thank you Michael, problem fixed. Link to comment
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