New user here.

 

I setup my new ISY99 to turn a light module on and off with a IR remote. But it stops reconizing IR codes after working for about an hour. I unpluged it from the PLM and i started working again. But it stopped reconizing IR tonight and I can't get it to except any IR codes. The LED does not flash like it does when it excepts a IR code.

 

I'm I missing a setting or something?

 

Aaron

I can't be a lot of help, but is it possible your remote batteries are getting low? Batteries in a remote can rebound a bit after not being used, but then quit after a couple of commands.

Oberkc,

 

Thanks for the quick reply, however I'm using a Phillips TSU 9400 remote which has a fully charged battery. So I don't think that is the problem.

 

I didn't mentioned it before but I have 2.7.1 firmware on the ISY.

 

Aaron

Hello Aaron,

 

Apologies for a tardy reply. If the problem is intermittent, then it could be either the PLM or ISY itself. Would it be possible for you to call us when it stops working? This way we can log in to your system and diagnose the issue. (http://www.universal-devices.com/contact.htm)

 

With kind regards,

Michel

 

Oberkc,

 

Thanks for the quick reply, however I'm using a Phillips TSU 9400 remote which has a fully charged battery. So I don't think that is the problem.

 

I didn't mentioned it before but I have 2.7.1 firmware on the ISY.

 

Aaron

Michel,

 

I think I found the problem. Some how the codes got changed on the assigned buttons on the remote. I changed them back to the ISY compatible codes and it is working fine now. So the ISY was never the problem. But thanks for the offer to look at it.

 

 

Regards,

Aaron

Aaron,

 

Thanks so very much for the update and I am so very glad that everything is working again.

 

With kind regards,

Michel

 

Michel,

 

I think I found the problem. Some how the codes got changed on the assigned buttons on the remote. I changed them back to the ISY compatible codes and it is working fine now. So the ISY was never the problem. But thanks for the offer to look at it.

 

 

Regards,

Aaron