msteelefl Posted May 26, 2019 Posted May 26, 2019 ISY994i/Pro running 4.6.2. When trying to create backup, gets to about 90% and I get the message "Could Not Create the ZIP File'. And then the message "Could Not Retrieve the File /CONF/86.PRP". I want to upgrade to 4.7.3, but not until I have a good backup. Any help with this error would be appreciated. Mark S.
paulbates Posted May 26, 2019 Posted May 26, 2019 26 minutes ago, msteelefl said: ISY994i/Pro running 4.6.2. When trying to create backup, gets to about 90% and I get the message "Could Not Create the ZIP File'. And then the message "Could Not Retrieve the File /CONF/86.PRP". I want to upgrade to 4.7.3, but not until I have a good backup. Any help with this error would be appreciated. Mark S. Mark, take a look at this post (similar problem) and the one following it. Follow the same pattern for the directions and the backup should work. Also read this: If you have windows but don't have telnet: Install Telnet on Windows Click Start. Select Control Panel. Choose Programs and Features. Click Turn Windows features on or off. Select the Telnet Client option. Click OK. A dialog box appears to confirm installation. The telnet command should now be available from a command shell window Paul
msteelefl Posted June 6, 2019 Author Posted June 6, 2019 I've been out of town for a week and I just got around to addressing my issue. Using telnet and removing file did the trick. Appreciate the help Paul. Mark S.
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