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Error when backing up ISY


msteelefl

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ISY994i/Pro running 4.6.2. When trying to create backup, gets to about 90% and I get the message "Could Not Create the ZIP File'. And then the message "Could Not Retrieve the File /CONF/86.PRP". I want to upgrade to 4.7.3, but not until I have a good backup. Any help with this error would be appreciated.

 

Mark S.

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26 minutes ago, msteelefl said:

ISY994i/Pro running 4.6.2. When trying to create backup, gets to about 90% and I get the message "Could Not Create the ZIP File'. And then the message "Could Not Retrieve the File /CONF/86.PRP". I want to upgrade to 4.7.3, but not until I have a good backup. Any help with this error would be appreciated.

Mark S.

Mark, take a look at this post (similar problem) and the one following it.

Follow the same pattern for the directions and the backup should work.

Also read this:

 

If you have windows but don't have telnet:

Install Telnet on Windows
  1. Click Start.
  2. Select Control Panel.
  3. Choose Programs and Features.
  4. Click Turn Windows features on or off.
  5. Select the Telnet Client option.
  6. Click OK. A dialog box appears to confirm installation. The telnet command should now be available from a command shell window

Paul

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  • 2 weeks later...

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