Have a new computer.  installed Java, but despite the admin counsel seeing my isy, I cannot login.  I know the user ID and password, but after several attempts it stops and give me a socket error

Never mind!...for some reason it defaulted to admin

well...now it seems, probably due to a power outage today also, that I cannot communicate with two device.  but also I still keep getting the socket failure warning.  Any ideas?

13 hours ago, jkraus said:

well...now it seems, probably due to a power outage today also, that I cannot communicate with two device.  but also I still keep getting the socket failure warning.  Any ideas?

Take a look at this thread re: socket error. 

For the devices you're unable to communicate with do a factory reset on the device then a restore device from the admin console. It's possible that your power outage corrupted the device's memory.

Thnaks for the link. I have tried hooking up directly to the router, no luck.  I opened a UDI support ticket and the recommendation is to try to check all three boxes when clearing the Java cache.  I will try that when I get home, but seems very odd that sometimes I can "kind of login" under the admin default rather than my id and pass.  very strange, but will see tonight

 

Joe