pvk852 Posted October 20, 2019 Posted October 20, 2019 Just installed 3 door sensors. Can track status on/off via admin console. But, my program to send alerts doesn't work. my program tests Control of sensor equal to ON, if true then send alert. But, not working. Any ideas?
lilyoyo1 Posted October 20, 2019 Posted October 20, 2019 Post your actual program. When you run the "then" clause do you get a notification?
oberkc Posted October 20, 2019 Posted October 20, 2019 Consider the possible causes, then devise experiment to test for each. - Is the ISY seeing on/off of sensor? If not, consider communication problems - if seeing on/off, is program triggering? If so, is it triggering TRUE? Check admin console program listing, and identify when last run and status. - if triggering and executing TRUE (then), are you still not getting notifications? Manually run THEN action from admin console. Still not notifications? Consider possible error in program or notification settings. Have you saved your program?
pvk852 Posted October 20, 2019 Author Posted October 20, 2019 Thanks for your help. I checked all that you suggested and everything looked OK. Determined it must be something with my custom alert. Tinkered with the Customized Content, with no luck. Created a new Custom Content and updated my program to reference the new one, and it works! Not sure why or what was different. Thanks for steering me to a successful conclusion.
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