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2 houses, 2 Alexa's, one portal account = a mess?


MrEstateManager

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Challenge:  2 houses, 2 ISYs, wanting to control them each separately via Alexa.

My config:

  • Main house:  ISY, lots of devices, many Alexa's (on Amazon Account 1), integration via portal = all good and works as expected.
  • New-to-me vacation house:  install some devices, install an ISY, buy portal access for the second ISY (key problem I think: using the same portal log-in credentials as Main House), get some scenes configured = works great via local control.

Realizing Alexa seems to be confused about multiple houses, I configure the Vacation House Alexa's via a different Amazon account (Amazon Account 2).

When I try to connect the Vacation House Alexa (Alexa Account 2) via the ISY Skill I get all the devices from the main house - aka, there appears to be no way to specify the skill use the second (Vacation House) ISY - it seems defaults to the main house ISY.

Questions/thoughts/hopes:

  1. Has anyone gotten this config to work?  Is there a trick to specifying which ISY?
  2. Do I need to create 2 different portal accounts so the two properties are completely isolated from each other?  
  3. Any other ideas/config suggestions?

Thanks for any guidance!

Michael

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20 hours ago, MrEstateManager said:

Challenge:  2 houses, 2 ISYs, wanting to control them each separately via Alexa.

My config:

  • Main house:  ISY, lots of devices, many Alexa's (on Amazon Account 1), integration via portal = all good and works as expected.
  • New-to-me vacation house:  install some devices, install an ISY, buy portal access for the second ISY (key problem I think: using the same portal log-in credentials as Main House), get some scenes configured = works great via local control.

Realizing Alexa seems to be confused about multiple houses, I configure the Vacation House Alexa's via a different Amazon account (Amazon Account 2).

When I try to connect the Vacation House Alexa (Alexa Account 2) via the ISY Skill I get all the devices from the main house - aka, there appears to be no way to specify the skill use the second (Vacation House) ISY - it seems defaults to the main house ISY.

Questions/thoughts/hopes:

  1. Has anyone gotten this config to work?  Is there a trick to specifying which ISY?
  2. Do I need to create 2 different portal accounts so the two properties are completely isolated from each other?  
  3. Any other ideas/config suggestions?

Thanks for any guidance!

Michael

You don't need 2 accounts.

However, you need to have 2 user profiles, one for each homes.

For your 2 user profiles, login and click my profile, make sure that "Amazon Echo and Google Home ISY" is set to "Use preferred ISY", and set the preferred ISY to their corresponding ISY.

Each Amazon account will need to link with their corresponding ISY Portal user profile.

So the overall link is this:

Amazon echo -> Amazon account -> ISY Portal User Profile -> ISY.

Benoit

 

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