mdyod Posted March 1, 2020 Posted March 1, 2020 hey folks, i recently switched, (with the help of michel and th excellent UD customer care ) from an old isy99i no a new isy994 - and, so far, I love it everything devices, scenes, programs were transferred/"restored perfectly from the backup of my old isy99i However, i noticed yesterday that most of my programs have disappeared from from the list for editing etc in my admin console... all my devices and scenes still show up.... and, it seems like they are still in the PLM? because all my devices still act as though they are being controlled by the '"program" (ie my pool and plant lights still turn on and off at the same times as before ... all my device and scenes, etc still show up in the list as before, just many of programs are missing .... I've considered another "restore from backup", but i'd like to find out what caused this before i do that. attached is my version firmware etc...
larryllix Posted March 1, 2020 Posted March 1, 2020 1 hour ago, mdyod said: hey folks, i recently switched, (with the help of michel and th excellent UD customer care ) from an old isy99i no a new isy994 - and, so far, I love it everything devices, scenes, programs were transferred/"restored perfectly from the backup of my old isy99i However, i noticed yesterday that most of my programs have disappeared from from the list for editing etc in my admin console... all my devices and scenes still show up.... and, it seems like they are still in the PLM? because all my devices still act as though they are being controlled by the '"program" (ie my pool and plant lights still turn on and off at the same times as before ... all my device and scenes, etc still show up in the list as before, just many of programs are missing .... I've considered another "restore from backup", but i'd like to find out what caused this before i do that. attached is my version firmware etc... The UI and firmware must match!!!!!! Use the ISY Launcher that will keep them matched automatically.
mdyod Posted March 2, 2020 Author Posted March 2, 2020 ding ding ding ding ding!!!! that did it!!!! i couldn't find the right launcher a on any already downloaded jnlp files on my MacBook so i went to the UD website and clicked on "my isy' to download (i guess) the latest launcher.. it wouldn't run on my Mac until I allowed it to run in my security settings .Then low and behold it launched a "admin panel" with matching firm ware and UI that allowed m to view and edit all my old programs. THANK YOU SIR FOR YOUR HELP!!!!!!
apostolakisl Posted March 2, 2020 Posted March 2, 2020 11 hours ago, mdyod said: ding ding ding ding ding!!!! that did it!!!! i couldn't find the right launcher a on any already downloaded jnlp files on my MacBook so i went to the UD website and clicked on "my isy' to download (i guess) the latest launcher.. it wouldn't run on my Mac until I allowed it to run in my security settings .Then low and behold it launched a "admin panel" with matching firm ware and UI that allowed m to view and edit all my old programs. THANK YOU SIR FOR YOUR HELP!!!!!! Use ISY launcher. It always matches the UI to the firmware on the device.
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