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GE Wall Switch Fail

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Posted

PSA

Just had my first zwave device failure and I have about 40 devices..  A GE wall switch that is about a year and half old.   It started failing in the event log.  The blue light just flashed.  Tried restting.  Would not work manually either.   Has a two year warranty. 

Contacted Jasco.  They said to email a picture and invoice and they will send a new one.  Waiting to receive.  Will see how this works out.

 

  • 1 month later...
  • Author

It took about 4 weeks, but finally got replacement device.  Call it out of stock and pandemic delay.

  • 1 month later...

I've had quite a few of these fail in the exact same manner. They died when we had a power outage or when I turned off a breaker. There's definitely something wrong with those switches, or at least there is a bad batch out there.  I went through most of my remaining ones replacing with Levitons which havent given me any problems.

The older ones at least had a reputation for major problems - Leviton are known as reliable, and of course Insteon tend to be very reliable.  YMMV, SRA.

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