rhughes Posted September 14, 2009 Share Posted September 14, 2009 Hi, I purchased an ISY 99-i PRO a year ago and have successfully used it since. At the time of the purchase, I didn't think I would need any IR capabilities. Since then, I have installed a home theater system and realized how great it would be to control the room lights from my remote. After investigating, I found that the ISY 99-i/IR PRO would be the best fit. I sent an email to ISY this past Saturday asking how much to upgrade, figuring I was looking at $100 minimum. The next day (Sunday!), Michel emailed back and said he could log into my system and re-flash the firmware on my existing ISY device and send me an IR module at a very reasonable cost. I gave him the go-ahead, and later that day (still Sunday!) he logged in, re-flashed the device and updated to the latest firmware. I should be receiving my IR module soon. This service is by far the best I have received from any other company for any product. I am definitely checking out their other add-on modules. Randy Hughes Link to comment Share on other sites More sharing options...
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