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Changed Router Cannot Find or Access ISY

TheSwartz
in ISY994

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Posted

I changed routers. Now using eero Pro. ISY is on 4.7.5.

I had previously used a fixed IP with the ISY.

I followed the instructions to factory reset at https://wiki.universal-devices.com/index.php?title=Main_Page#Changed_ISP.2FRouter_-_Can_no_longer_access_ISY

Afterwards

  1. I cannot see the device on the list of connected devices on my router. So, I do not know it's IP address (if it has one)
  2. I cannot find the ISY in ISY Finder. Since I don't know it's IP address, I cannot manually search for it either.

I have factory reset it a few times. I've reboot the router. Tried different ethernet cables. Tried plugging it directly into the router. When using a different app (FING) I don't think I'm seeing this device on the network on their either.

Any other suggestions?

 

FIXED

After trying multiple times, literally trying one more time the next morning and I was able to reset it and find the device on the network.

Just keep trying....

Edited by TheSwartz

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