GDavis01 Posted June 12, 2020 Share Posted June 12, 2020 I have not been following the UD journey for a while and when I was reading through this forum today, when I read the post by Michel about the one login strategy. My confusion is on how I use this login! If I login with https://my.isy.io/index.htm then I am presented with the 'Portal Login' but this is where I configure access to my Amazon Echo...etc. I do not see any links to the forum or newsletter subscriptions. Whereas, if I login with https://www.universal-devices.com/login then I see my account profile, the ability to subscribe to newsletters and at the very bottom a link to the Forum. However, this login does not give me access to the Portal Login above! Am I missing something? Is there another way to login that does provide everything? Thanks... Link to comment
Michel Kohanim Posted June 12, 2020 Share Posted June 12, 2020 @GMD99, When you login to the website, choose the Login with ISY Portal button. You can do the same for logging in to the forum. This way, all you have to know is your ISY Portal login. With kind regards, Michel Link to comment
GDavis01 Posted June 12, 2020 Author Share Posted June 12, 2020 Thanks for the quick reply Michel. When I follow your instructions I get right into My Account and as I stated in my original post, I have access to newsletter subscriptions and the link to the Forum at the bottom of the page. However, this does not appear to give me access to the configuration of the Portal, which I have under the other login ( https://my.isy.io/index.htm ). Is this correct or am I missing something? I would think that most of us would use the forum access more than anything else... why not have a button at the top to allow for easier access, instead of having to navigate to the bottom of the page? Link to comment
Michel Kohanim Posted June 12, 2020 Share Posted June 12, 2020 @GMD99, These are three different infrastructures spanning over 20 machines. So, what single signon does is to allow you to use the same username/pwd for all of them. But, again, they are different sites. With kind regards, Michel Link to comment
GDavis01 Posted June 12, 2020 Author Share Posted June 12, 2020 Okay... I think I misunderstood the concept. I thought it was one entry point for everything, whereas we still have the multiple entry points but the same unsername / password for all of them!! Thanks for the clarification. Link to comment
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