SiberianGnome Posted June 19, 2020 Posted June 19, 2020 I'm selling my house, and they ISY will remain with the property. I'm just hoping for some community input to make sure I do everything necessary to divorce the system from my personal information. Any suggestions?
Teken Posted June 19, 2020 Posted June 19, 2020 40 minutes ago, SiberianGnome said: I'm selling my house, and they ISY will remain with the property. I'm just hoping for some community input to make sure I do everything necessary to divorce the system from my personal information. Any suggestions? I would send in a Technical Support Request (TSR) to UDI so they can remove your personal details and update the same for the new client. Generally speaking very few companies transfer warranty / licenses to someone who isn't the original owner. But, UDI has been really great at doing so on a case by case basis . . . Lastly, assuming the new owner is even remotely interested in Home Automation and the system you have left behind. Provide them the links to this forum should they run into future issues.
SiberianGnome Posted June 19, 2020 Author Posted June 19, 2020 7 minutes ago, Teken said: I would send in a Technical Support Request (TSR) to UDI so they can remove your personal details and update the same for the new client. Generally speaking very few companies transfer warranty / licenses to someone who isn't the original owner. But, UDI has been really great at doing so on a case by case basis . . . Lastly, assuming the new owner is even remotely interested in Home Automation and the system you have left behind. Provide them the links to this forum should they run into future issues. Thanks! I did find the ticket system after making my post and submitted a ticket. I don't know the buyers, but for some reason I get the feeling that the husband is interested in it (20 something guy buying his first home). I did put together a document with links to the wiki, the forum, and the UD website, as well as the new login / password information I put in. I also renamed all devices to be generic (some had names of people in the device name), and deleted some of the odd-ball custom programs I had written.
Teken Posted June 19, 2020 Posted June 19, 2020 2 minutes ago, SiberianGnome said: Thanks! I did find the ticket system after making my post and submitted a ticket. I don't know the buyers, but for some reason I get the feeling that the husband is interested in it (20 something guy buying his first home). I did put together a document with links to the wiki, the forum, and the UD website, as well as the new login / password information I put in. I also renamed all devices to be generic (some had names of people in the device name), and deleted some of the odd-ball custom programs I had written. Sounds good, what's in store for you now the old place is sold?!? McMansion with some new toys for a fresh start?
SiberianGnome Posted June 19, 2020 Author Posted June 19, 2020 2 hours ago, Teken said: Sounds good, what's in store for you now the old place is sold?!? McMansion with some new toys for a fresh start? Haha no McMansion. Moving from a condo to a SFH. New house is 1,800 SF Cape Cod built in 1940, so nothing crazy but I like old houses, it's got a beautiful brick exterior, and ton's of "character" inside. of course, that character comes with it's own set of problems, so I'll have lots of projects to take on and most of them will be a lot harder than in the condo. I'll get a new ISY system eventually and have a lot more things to put onto it, but there are some higher priorities that needs to get addressed before I spend a few grand on automation.
Teken Posted June 19, 2020 Posted June 19, 2020 55 minutes ago, SiberianGnome said: Haha no McMansion. Moving from a condo to a SFH. New house is 1,800 SF Cape Cod built in 1940, so nothing crazy but I like old houses, it's got a beautiful brick exterior, and ton's of "character" inside. of course, that character comes with it's own set of problems, so I'll have lots of projects to take on and most of them will be a lot harder than in the condo. I'll get a new ISY system eventually and have a lot more things to put onto it, but there are some higher priorities that needs to get addressed before I spend a few grand on automation. Yes, dealing with plaster, no neutral, and shallow boxes will be a pain. Regardless, good for you and congrats on the new purchase!
SiberianGnome Posted June 19, 2020 Author Posted June 19, 2020 23 minutes ago, Teken said: Yes, dealing with plaster, no neutral, and shallow boxes will be a pain. Regardless, good for you and congrats on the new purchase! Thanks!
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