In preparation to upgrade from 4.7.5 to 4.8.0 made several attempts to backup.  Received two error messages when the back was at about 90%.

"Could not create the zip file" & "Could not retrieve file".

Reluctant to proceed with upgrade.

 

@GTCJ,

Please make sure you are using ISY Launcher: https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop . 

If that fails also, need to know on what file it fails. So, please pay attention to all the errors.

With kind regards,
Michel

When you say pay attention to all the errors are you referring to the two I listed above, or the error file in the ISY994?

Interestingly, for every attempt there is a zip file in the backups folder.

@GTCJ,

There's should be one more error preceding those (with filename). If not, the issue is that you are not using ISY Launcher.

With kind regards,
Michel

I haven't seen any other message, but will attempt again and watch closely.  I am using the prescribed ISY Launcher.

Watched carefully, those were the only two messages received.