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My Insteon hub died


MikeScott

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Posted

No big, mainly used it for Alexa voice commands and this is motivation to replicate that functionality with my ISY994.

The problem is, how do I remove it from the other Insteon devices?

Any switch that still references the hub blinks red each time I use it.

I removed the hub from the ISY tree, but is there a way to update all other Insteon devices on the network without touching each one?

Posted (edited)

Always, always, always, factory reset every device before linking to ISY 994. Build your Scenes between Insteon  devices in the ISY admin console. ISY is a fabulous Insteon scene manager and will make it easy to edit or create them.  Then programs can turn scenes on and off inside ISY also.

Insteon devices that are not factory reset can give you a lot of grief down the road when they magically do things they shouldn't and cannot explain.

Welcome to the world of ISY! It will take some time to get the triggered events concept down but you will not regret it later.

Make sure you upgrade to ISY V5.++ if you do not have it installed. Upgrading from v4 to v5 can cause some stress at times, with existing programs and scenes.

Edited by larryllix
  • Like 1
Posted
18 hours ago, MikeScott said:

No big, mainly used it for Alexa voice commands and this is motivation to replicate that functionality with my ISY994.

The problem is, how do I remove it from the other Insteon devices?

Any switch that still references the hub blinks red each time I use it.

I removed the hub from the ISY tree, but is there a way to update all other Insteon devices on the network without touching each one?

they will replace it for you free.  The new one is cloned with the old ones address.  my son's failed and he went thru the process it was basically easy.

https://www.insteon.com/support-knowledgebase/2015/10/20/migrating-to-a-new-insteon-hub

Posted (edited)
12 hours ago, MrBill said:

they will replace it for you free.  The new one is cloned with the old ones address.  my son's failed and he went thru the process it was basically easy.

https://www.insteon.com/support-knowledgebase/2015/10/20/migrating-to-a-new-insteon-hub

If he is in Canada, the shipping costs will cost him almost half the price of an ISY994i and it will come without bad power supply capacitors.

It sounds like Insteon is starting to admit that bad PSU components were used.

Edited by larryllix
Posted
1 hour ago, larryllix said:

If he is in Canada, the shipping costs will cost him almost half the price of an ISY994i and it will come without bad power supply capacitors.

It sounds like Insteon is starting admit that bad PSU components were used.

Maybe I can fix it. I'll pop it open before dumping it into the e-waste.

Sounds like it might be "Chineseium" electrolytic capacitors. 

Posted
35 minutes ago, MikeScott said:

Maybe I can fix it. I'll pop it open before dumping it into the e-waste.

Sounds like it might be "Chineseium" electrolytic capacitors. 

There are many threads about fixing PLM power supplies in the forums. My guess is the same power supply capacitors are used. @Brian H here is a top notch hardware guy that has driven most of the fixin's on that note and may have ideas or info on the insides of the Hub.

Posted
1 hour ago, MikeScott said:

Maybe I can fix it. I'll pop it open before dumping it into the e-waste.

Sounds like it might be "Chineseium" electrolytic capacitors. 

I fixed my daughter's hub -- didn't even bother to test any of the electrolytic caps, just replaced 'em all with whatever I had in the parts bin.  It fired right up, and is still working (two years later).

  • Like 1
Posted

I received and returned the "paperwork" for a hub replacement.

Just needed to email my proof of purchase and a picture of the label on the bottom.

They are shipping a replacement, no charge, and I don't have to ship the old one back.

I guess they figure it costs more to repair than COGs to build a new one.

  • Like 1
Posted
23 hours ago, MikeScott said:

I received and returned the "paperwork" for a hub replacement.

Just needed to email my proof of purchase and a picture of the label on the bottom.

They are shipping a replacement, no charge, and I don't have to ship the old one back.

I guess they figure it costs more to repair than COGs to build a new one.

the really nice thing about the replacement is that they CLONE your old hub's address.  You don't have to re-link your entire system.

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