Problems Adding IRLinc 2411R to Scene

[thomasolsen]

ISY-26 with Firmware 2.7.6 successfully linked IRLinc 2411R.

 

Link Management -> Add Button to IRLinc Receiver and ISY now sees buttons.

 

However, attempting to add these buttons as a controller to any scene ends with "Request Failed"

 

What am I missing?

[Michel Kohanim]

Hello thomasolsen,

 

Can you create an empty scene and retry. If this also fails, please do the following:

1. Diagnostics | Event Viewer (level 3)

2. Try adding the IRLinc button to the empty scene again

3. Save the event viewer log and send it to support@universal-devices.com

 

Now, if you can add the button to an empty scene, then in all likelihood the problem is with one of the devices in the scene which cannot be programmed.

 

With kind regards,

Michel

ISY-26 with Firmware 2.7.6 successfully linked IRLinc 2411R.

 

Link Management -> Add Button to IRLinc Receiver and ISY now sees buttons.

 

However, attempting to add these buttons as a controller to any scene ends with "Request Failed"

 

What am I missing?

[thomasolsen]

Thank you for the follow-up.

 

I am able to add the IR button to an empty scene, but I can not add any devices to this empty scene. I have tried SwitchLincs, KPLs, and LampLincs.

 

I am not able to add the IR button to ANY of my other scenes. I have tried narrowing down the possible combinations, but my only success has been adding it to an empty scene, which does not help much.

 

As suggested, I will send a log file.

[Michel Kohanim]

Hello thomasolsen,

 

Thanks for the logs. I just viewed them and it seems that ISY is using I2 mode to communicate with your IRLinc. IRLinc does not support i2 even though it reports its engine version as such.

 

Therefore, would you be kind enough to make sure under Link Management | Advanced Options you are choosing Automatic mode and NOT Device Reported?

 

With kind regards,

Michel

Thank you for the follow-up.

 

I am able to add the IR button to an empty scene, but I can not add any devices to this empty scene. I have tried SwitchLincs, KPLs, and LampLincs.

 

I am not able to add the IR button to ANY of my other scenes. I have tried narrowing down the possible combinations, but my only success has been adding it to an empty scene, which does not help much.

 

As suggested, I will send a log file.