After upgrading to v5, when I open the Admin Console, I get two error windows.  First I get LIB_ERRORS-403, then I get Request Failed.

I am opening the Admin Console through the Launcher.  When setting up the Launcher, I added my ISY again using the Admin Console URL from the portal under ISY Information.  It does not matter if I use the ISY line item that the Launcher identifies or the one I added, they both point to the same ISY, I get LIB_ERRORS-403.  However, it's only when I use the line item that I added that I get the Request Failed.

Once in the Admin console, after clearing the errors, I went into Set Userid/Password, Admin User and created a user with the same admin credentials as is on my portal.  I've closed the Admin Portal and relaunched it via the Launcher using the credentials I just set and still get LIB_ERRORS-403.

When I log into the portal, I can see my ISY with a green connected light on the line.

I can't tell if these are extraneous errors, but something seems to be amiss.

I've rebooted my ISY.  Now in addition to the LIB_ERRORS-403, I'm getting Could not open file [/DEF/F1/I1/NLS/EN_US.TXT].  My error log since the reboot...

Wed 2020/09/09 10:52:20 AM    System    -5    Start    
Wed 2020/09/09 10:52:21 AM    System    -110022    /CONF/INSTENG.OPT    
Wed 2020/09/09 10:52:21 AM    System    -110012    /CONF/INSTENG.OPT    
Wed 2020/09/09 10:52:22 AM    System    -110022    /DEF/F1/I1/NLS/EN_US.TXT    
Wed 2020/09/09 10:52:24 AM    System    -170001    [Network] Established    
Wed 2020/09/09 10:54:04 AM    System    -5011    uuid:0    
Wed 2020/09/09 11:04:31 AM    System    -10011    n/a    
Wed 2020/09/09 11:04:49 AM    System    -10011    n/a    
Wed 2020/09/09 11:04:55 AM    System    -170001    [Auth:-10103] 192.168.171.20:55039->80, Num=3
Wed 2020/09/09 11:04:55 AM    System    -10011    n/a    
Wed 2020/09/09 11:05:30 AM    System    -170001    [Auth:-10103] 192.168.171.20:55072->80, Num=4

@mbrossart,

Please do make sure you are using the launcher and that your UI/Firmware have the same number.

With kind regards,
Michel

Yes, I am using the launcher.

Yes, my UI & Firmware are the same:

@mbrossart,

The reason is (and I am going to be harsh here): you decided to upgrade your ISY to a version that's dedicated to our SCE pilot customers and it says so explicitly. Please follow reinstall 5.2.0 following all the relevant INSTRUCTIONS: 

With kind regards,

Michel

Thanks Michal.  This has fixed the issue.

I'm not sure how I ended up with the SCE pilot version.  I originally updated my firmware from the portal by selecting Maintenance > Firmware Update.

I wasn't sure if I had a current version of the launcher, so I just searched for a launcher download and executed it.  Are there different versions of the launcher?  One that would have applied the SCE version?  If so, that's probably how I got it.  I didn't pay close enough attention to the launcher download.  If they are the same, then I don't know how I got it, because from there, I just opened my Admin console from that launcher and the upgrade kicked off automatically.

Bottom line, your advice had fixed my issue.  Thanks.