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Can't Add Mini Remote 2342-222


Glenn Hargett

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Posted

I have tried and failed to add an Insteon Mini Remote 8 Scenes.

I get the Error (Capture attached) Cannot Determine Insteon Engine.

Just purchased this device directly from Smarthome. Checked the count on my system and have about a hundred links. (Saw another topic that indicated the advance to Pro solved the issue)

There was a question about what unit number to select in the dropdown box, used the one indicated in the pix. Also used "Self Discover" with same result.

Have remote fully charged, turned on, but I did not push the Set button as I have not done that before.

Any suggestions, issues?

 

431151001_CantAddMiniRemote.PNG.2b89b5732a6e5a1961c34ac4cc921ef2.PNG

20201110_201017.jpg

Posted
2 hours ago, Glenn Hargett said:

I have tried and failed to add an Insteon Mini Remote 8 Scenes.

I get the Error (Capture attached) Cannot Determine Insteon Engine.

Just purchased this device directly from Smarthome. Checked the count on my system and have about a hundred links. (Saw another topic that indicated the advance to Pro solved the issue)

There was a question about what unit number to select in the dropdown box, used the one indicated in the pix. Also used "Self Discover" with same result.

Have remote fully charged, turned on, but I did not push the Set button as I have not done that before.

Any suggestions, issues?

 

431151001_CantAddMiniRemote.PNG.2b89b5732a6e5a1961c34ac4cc921ef2.PNG

20201110_201017.jpg

https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Link_Management_Menu

Scroll down to where it gives instructions on how to link a remotelinc2

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