Installation Experience - Be sure to setup Local Connection settings - FIXED with version 0.32

gviliunas · December 2, 2020

******** My experience detailed below has been fixed with version 0.32 of UD Mobile. After installing and entering ISY Portal credentials, the sync operation now completes successfully without needing to configure the Local Connection *********

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Got an invitation to install and give UD Mobile a try. (I thought that this was an updated geofencing client but was in for a good surprise)

I'm using a Google Pixel 3a phone with Android 11

1. Downloaded UD Mobile from the Google store.

2. Entered ISY Portal credentials - Save
3. See Remote Connection Settings - Save
4. Sync ISY with UD Mobile - Yes

   Observe lots of transfer activity
   1st try, the sync stalls with java.net.SocketTimeoutException: timeout (no Screenshot)
   2nd try, try again. This time stalls at Inserting: Network Resources (See Screenshot attached)

5. 3rd try: Notice that on the Remote Connection Settings page there is an "Advanced Settings" area.
6. In Advanced Settings, entered IP and credentials for Local Port Settings
7. Clicked to Add New Local Network - Populated with current WIFI info (Thanks for that button!) - Save
8. Select to Add New Local Network and click on the WIFI SSID previously added - Save
9. Sync - Notice this is much faster than the previous sync via the ISY Portal.
10. Received "Finished with Error" message (See Screenshot attached)
11. 4th try: Back into Settings, try sync again. This time the sync finished with no errors.

Although I had not had a need for mobile ISY access, I like the look and feel of this app. I can see myself making use of this to check light and thermostat status when I'm away