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ISY994 password/database restore


high734

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Posted

I forgot my password to the admin console.  I tried the default admin /admin with no luck.  I went through and did the reset the ISY994 and was able to log in with admin/admin but none of my devices/programs/links were present.  Not a big deal as I had a backup database.  I went to restore the database, but after rebooting the admin console I'm right back stuck at not remembering the user/password again!!

How do I get around this?  I need to replace a switch that died and I do not want to perform manual linking.  

Posted
12 hours ago, high734 said:

How do I get around this?

Factory reset and Reset UserId and password are very similar procedures.  Effectively what you did was hold the button too long and perform a factory reset.  Then you reloaded a backup which in turn reloaded the unknown username and password again.  What you need to do is let go of the button at the point for username and password reset.

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