Upgrading firmware to 5.0.16B and having problem

[Guest Jamuna]

After upgrading the firmware on my ISY from 4.7.3 to 5.0.16B my PLM cannot connect to my devices.  I have cleared the Java cache several times, but keep getting an error "Cannot Communicate With" for any of my devices.  The same problem exists with my hardwired and plug in devices https://snaptube.cam/ https://9apps.cam/.

Can anyone tell me how to get my devices to connect to my PLM.  Everything worked fine until I upgraded the firmware.

 

Thanks,

Jamuna.

Edited December 22, 2020 by Jamuna

[lilyoyo1]

Submit a ticket to udi

[MrBill]

Also don't use 5.0.16B instead get 5.0.16C is by far the most stable 5.0.16.

Also the easiest way to open a ticket if your unfamiliar is to email support@universal-devices.com