andrew77 Posted March 20, 2021 Share Posted March 20, 2021 The echo units recognize the scenes and turn them on except for the hallway. When i tell her to turn on the hallway separately she does. I've programmed the scenes into a mini remote and they trigger fine. I did recently replace the hallway device (KPL) with a newer one as I had issues with the old version responding. I deleted toehold one and replaced it with the new one in the Portal and in the online Alexa Smarthome browser. Clearly I've missed something but I know not what. Drew Link to comment
MrBill Posted March 20, 2021 Share Posted March 20, 2021 After you made changes in the portal, did you say "Alexa, discover devices"? Also she doesn't always deal with things that have duplicate names correctly. If you have duplicate names then delete both, and tell her to discover devices again. Also I find it easier to find duplicates by using a full web browser via laptop and logging into https://alexa.amazon.com if none of those help I'm out of suggestions. Link to comment
andrew77 Posted March 22, 2021 Author Share Posted March 22, 2021 I have made Alexa aware of the changes. I’ve also removed the scenes from the portal and Alexa, then re added them. still no luck The odd thing is I have 5 scenes and one works where the rest don’t light up the one device. any help would be great. drew Link to comment
MrBill Posted March 22, 2021 Share Posted March 22, 2021 9 hours ago, andrew77 said: The odd thing is I have 5 scenes and one works where the rest don’t light up the one device. that sounds more like a scene issue than an Alexa issue. Alexa uses the root scene configuration. what happens if you try to turn the scene on using the on button at the bottom of the admin console? Link to comment
andrew77 Posted March 22, 2021 Author Share Posted March 22, 2021 Just tried it. Same result. The KPL in question doesn't light even though its in all the scenes and seemingly correctly set up. What should my next step be? Link to comment
andrew77 Posted March 26, 2021 Author Share Posted March 26, 2021 Hi guys, just giving this topic a bump in hopes to get some help. Link to comment
larryllix Posted March 27, 2021 Share Posted March 27, 2021 KPLs have so many Insteon links and get messed up frequently. Try a Restore from ISY to ensure the links are all intact. 1 Link to comment
andrew77 Posted March 27, 2021 Author Share Posted March 27, 2021 Hi Larry. That seems to have fixed it. thank you very much for that. 1 Link to comment
larryllix Posted March 27, 2021 Share Posted March 27, 2021 4 hours ago, andrew77 said: Hi Larry. That seems to have fixed it. thank you very much for that. Go Ontario!!!! ? ? Link to comment
andrew77 Posted March 27, 2021 Author Share Posted March 27, 2021 1 hour ago, larryllix said: Go Ontario!!!! ? ? Indeed! Link to comment
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