I have a 994i that i have been using for a little over a year to control my insteon devices. I have two Kwikset smart locks with z wave that I figured I should add. https://www.amazon.com/gp/product/B07F3T64LD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 t this is the exact ones I bought in 2019. I got the z wave module from UD and upgraded to 5.3.0. I followed all the instructions for installing the dongle and upgrading, it shows a zwave version 6.82.01. I have repeatedly tried to add the two locks with no avail, by selecting add a zwave device from the z-wave menu then clicking the 'A' button on the lock and nothing happens. One lock is about 10ft from the isy and the other is about 25. neither one shows up. I only get a long red blink on the lock when pressing the 'A' button to pair. Any help would be greatly appreciated as apparently adding these devices is supposed to be very easy.

Edited April 15, 20214 yr by KVenable

6 minutes ago, KVenable said:

I have a 994i that i have been using for a little over a year to control my insteon devices. I have two Kwikset smart locks with z wave that I figured I should add. https://www.amazon.com/gp/product/B07F3T64LD/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1 t this is the exact ones I bought in 2019. I got the z wave module from UD and upgraded to 5.3.0. I followed all the instructions for installing the dongle and upgrading, it shows a zwave version 6.82.01. I have repeatedly tried to add the two locks with no avail, by selecting add a zwave device from the z-wave menu then clicking the 'A' button on the lock and nothing happens. One lock is about 10ft from the isy and the other is about 25. neither one shows up. I only get a long red blink on the lock when pressing the 'A' button to pair. Any help would be greatly appreciated as apparently adding these devices is supposed to be very easy.

https://forum.universal-devices.com/topic/29371-zwave-tips-and-tricks/

15 minutes ago, lilyoyo1 said:

https://forum.universal-devices.com/topic/29371-zwave-tips-and-tricks/

I have read this post a few times today. I now have my lock next to my isy, same issue. Could I really need another device, like a repeater, just to add the lock to the network?

14 minutes ago, KVenable said:

I have read this post a few times today. I now have my lock next to my isy, same issue. Could I really need another device, like a repeater, just to add the lock to the network?

No. If the lock is within 3 feet of the isy, it should add. Did you do a remove first?

11 minutes ago, lilyoyo1 said:

No. If the lock is within 3 feet of the isy, it should add. Did you do a remove first?

I never used the zwave features of any of the devices. I did a factory reset on the isy before starting. I will look into how to do a remove of the door locks now though.

23 minutes ago, lilyoyo1 said:

No. If the lock is within 3 feet of the isy, it should add. Did you do a remove first?

wow that was it! I would include that tip in your tips and tricks. Never would have thought to remove the factory programing from a new device. Tanks a ton for the help and your tips and tricks guide is awesome!

Edited April 15, 20214 yr by KVenable
adding content.

10 minutes ago, KVenable said:

wow that was it! I would include that tip in your tips and tricks. Never would have thought to remove the factory programing from a new device. Tanks a ton for the help and your tips and tricks guide is awesome!

You're welcome. Glad you got it working. It's already in there under adding devices

Edited April 15, 20214 yr by lilyoyo1