whywork Posted April 30, 2021 Posted April 30, 2021 I use and enjoy my ISY devices every day. Thank you for the iOS and android apps. They are working great for me. One comment on my initial did-not-read-the-instructions setup: While I do have an active portal account, I first tried connecting via local fixed ip and also non-certified external domain name. Both failed with cryptic messages about java and ssl certs. When I switched to using my ISY portal, everything was smooth and fast. I did some cursory forum investigating and it seems like certs are required and java has its own issues. Bottom line - better warnings/error messages could have steered me to ISY portal settings first. I am more than happy to continue my portal subscription - point out how it helps me so I won't waste time with local/remote settings. Another though about "syncing" - Downloading ISY information was pretty fast but took around 45 seconds. Refreshing information took another 45 seconds. I use the now retired MobilincPro apps. They have a "sync all" and a "sync new/updated" mode. Sync all downloads everything from scratch, sync new just downloads updated ISY information and is really, really fast - 5 seconds. Hope ISY apps could have a sync updated mode for faster syncs. Again, great work on the apps. Thanks
Javi Posted April 30, 2021 Posted April 30, 2021 Hi @whywork, Thanks for the feedback! I see you have figured out most of the setup. I'm adding notes below to help others with similar issues and questions. 3 hours ago, whywork said: While I do have an active portal account, I first tried connecting via local fixed ip and also non-certified external domain name. Both failed with cryptic messages about java and ssl certs. When I switched to using my ISY portal, everything was smooth and fast. I did some cursory forum investigating and it seems like certs are required and java has its own issues. Bottom line - better warnings/error messages could have steered me to ISY portal settings first. I am more than happy to continue my portal subscription - point out how it helps me so I won't waste time with local/remote settings. Remote: We try to steer users to setup the Portal on initial install, most of the Portal error messages are human readable. The Apps also allow for direct remote connections. Direct remote connections require a valid CERT and error messages are raw to help users whom choose this route. Local: The local connection has no CERT requirement and should be a few seconds faster then the portal when the app is opened. The app reads the (WiFi) SSID of the current network and compares it to the users list local networks (SSIDs) to determine if it should connect using the local or remote connection settings. Both local and remote connections have a "test" buttons under their settings to help diagnose issues. VPN: Another remote option is to use a VPN and select "Only Use Local Connection", this will instruct the app to ignore WiFi SSID checks and use the local connection. This option can also be used if users want to user the local connection settings without granting the app permission to read Wi-Fi networks. 3 hours ago, whywork said: Another though about "syncing" - Downloading ISY information was pretty fast but took around 45 seconds. Refreshing information took another 45 seconds. I use the now retired MobilincPro apps. They have a "sync all" and a "sync new/updated" mode. Sync all downloads everything from scratch, sync new just downloads updated ISY information and is really, really fast - 5 seconds. This should be faster if done on a local connection. The app must download Node Server files to get all control options and values, the app may not know something has changed unless these files are downloaded. So I'm not sure it can be much faster. Sync should only be needed after adding a new node or if Node Server files have changed. 1
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