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Posted (edited)

My system is based on an ISY-994i with a PLM. I have about 66 insteon devices throughout my home. I have updated the firmware to 5.30.0. I have had my system up and running for 8 years now.

The concern is quite a few of my programs are no longer responding to device inputs. I also have 4 motion II's that are no longer activating lights.

Yesterday, I was adding two new devices, an IOLinc and a 8 button Keypad. When I added the IOLinc, the sensor portion was the only part that was added and the relay portion was not added. I also added the Keypad into my devices, but it added it as if it was only a single switch. These issues have started within the last year and seems to becoming worse. Has anyone else had any similar issues?  Could this be a start of a corrupt ISY? Any assistance is greatly appreciated. Thanks

Robert

Edited by pyrorobert
Posted
1 hour ago, pyrorobert said:

I have had my system up and running for 8 years now.

If you have an 8 year old PLM, then you have probably set a new record for PLM longevity. Congratulations.  I hope you have a spare on hand. 

Posted
3 hours ago, pyrorobert said:

My system is based on an ISY-994i with a PLM. I have about 66 insteon devices throughout my home. I have updated the firmware to 5.30.0. I have had my system up and running for 8 years now.

The concern is quite a few of my programs are no longer responding to device inputs. I also have 4 motion II's that are no longer activating lights.

Yesterday, I was adding two new devices, an IOLinc and a 8 button Keypad. When I added the IOLinc, the sensor portion was the only part that was added and the relay portion was not added. I also added the Keypad into my devices, but it added it as if it was only a single switch. These issues have started within the last year and seems to becoming worse. Has anyone else had any similar issues?  Could this be a start of a corrupt ISY? Any assistance is greatly appreciated. Thanks

Robert

Did you clear your Java cache? Does your firmware and UI match?

Posted

@pyrorobert Sometimes the the ram card in the ISY can go bad and cause weird behavior. You can easily replace it (slot in ISY) and get a larger ram at the same time. Sorry, not near any manual now to tell you largest size you can use, but look in the ISY manual for details about replacing and size constraints. Good luck.

  • Like 1
Posted
On 5/25/2021 at 2:51 PM, HABit said:

@pyrorobert Sometimes the the ram card in the ISY can go bad and cause weird behavior. You can easily replace it (slot in ISY) and get a larger ram at the same time. Sorry, not near any manual now to tell you largest size you can use, but look in the ISY manual for details about replacing and size constraints. Good luck.

@pyrorobert this is what I was going to say.   you can use a 16 or 32gb microSD card.  Watch for the newer A1 certification also, it should improve life expectancy. 

New cards, don't need to be formatted.  You do need to load your current firmware version after the ISY reboots, that step will cause a reboot, when it's complete then you can restore a backup.  here's a link to the wiki instructions: https://wiki.universal-devices.com/index.php?title=ISY-99i/ISY-26_INSTEON:Replacing/Formatting_an_SD_Card

I'll also add that after restoring the backup, check your timezone, mailserver, and other basic configuration settings.    I did this recently and they didn't restore correctly, it may depend on how you answer the last question on the restore process.

  • Like 1
Posted

Thank you to all that responded. So this is what I have found so far. I went ahead and did a restore on my PLM. That did seem to fix all of my motion sensors and programs that weren't working properly. The IOLinc that I had, only picked up the sensor portion and would not recognize the relay. I did have an older IOLinc that I swapped out with the new one that was still in the box. Fortunately, that old one worked just fine. Now let see how long it stays working.

Thank you again for the assistance.

Robert

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  • 2 months later...
Posted

Just curious regarding the PLM restore -- how in the world did you put all your battery-powered insteon devices in setting mode? I have motion sensors and lincs all over the place and it would take way more than four minutes to access them and press that damned button.

Posted

If you have a PRO version of an ISY994i.

You can turn off automatic writes to battery operated modules. Then go and individually do them.

Posted

I have 9 battery operated devices. I just would go around and grab each one and bring them near my PLM. That is when I would run a restore to all of the devices.

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