Newbie Question: ISY Portal Connectio

[MTellevik]

I'm trying to set up UD Mobile for ISY access when I am away from home. I have my portal account set up, the access licence is registered and the portal registered in the Admin Console. 

When I try to test the remote connection settings (WiFi off and on 4G) it tells me "System must be saved". I click on "Save" and it tells me I'm connected to "a network related to the local system connection..." I Click on "Continue" and nothing happens.

Fairly sure I'm missing something. (Probably Simple)

[Javi]

Hi @MTellevik,

Please unhide Advance Settings then uncheck "Only use local connection".  If you would like to combine a local and remote connection, which is recommended for faster connection speeds when on the local network, add a Wifi network to "System Network Relations" so the app knows when to user the local connection settings.

[MTellevik]

14 hours ago, Javi said:

Hi @MTellevik,

Please unhide Advance Settings then uncheck "Only use local connection".  If you would like to combine a local and remote connection, which is recommended for faster connection speeds when on the local network, add a Wifi network to "System Network Relations" so the app knows when to user the local connection settings.

That did the trick, new it was something simple I overlooked.

Thanks Javi