ssherwood Posted June 11, 2021 Posted June 11, 2021 I'm trying to linc a Dual Band SwitchLinc 2477D to my ISY-994i controller using New Insteon Device and entering the Insteon Device Code, but nothing happens. Get error message that cannot determine Insteon Engine even when I select the exact engine (i.e. 2477D). I have a 2413S PLM. I am upgraded to 4.9.0 Firmware and UI.
ssherwood Posted June 11, 2021 Author Posted June 11, 2021 Never mind. I couldn't read the Device code. Scraped off paint and entered correct code. It worked 1
Geddy Posted June 11, 2021 Posted June 11, 2021 @ssherwood Glad you got it sorted out. Sometimes the 8 and B can look a lot alike. I think 5 and S also sometimes appear close to the same. You can also link devices without typing in the code by putting the ISY into linking mode and quick click of the "SET" button (3-5 seconds maybe - I think it beeps at you). Then be sure to always select "Remove existing links" before hitting finish. This clears out any prior links and gives you a clean start to setting up the device. Make sure you've got the ISY Cookbook to help you along the way - https://wiki.universal-devices.com/index.php?title=Main_Page#ISY_Cookbook
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