Network Module - GET API Call - Request Failed

[isy_troubleshooting]

Hi,

 

I'm trying to create an API call using the Network Module to create a record within a local application. The local application uses an API key for the API. Using Postman and the header "Private-Token" works fine. However, when I try to do the same call with the same headers within the ISY all I get is the very helpful  "Request Failed" message. No return codes or anything to help guide me to the actual issue.

 

The only difference between Postman and the ISY I can find is that within Postman you can tell it to bypass SSL validation since the local application is just using a self signed cert.

 

Can you set the network module to ignore SSL validation somewhere?

 

Thank you.

[MrBill]

Do you have a sceenshot of the NR you're trying to use and the error message window when you click test?  Feel free to black out private info.

[isy_troubleshooting]

Screenshot of the failure:

 

Screenshot of the NR:

 

And the working call in Postman (Can see the Status 200 OK at the bottom):

Postman specifically has a setting to ignore SSL validation for self-signed certs so it's the only thing right now that makes sense to me is the ISY is trying to validate the cert but failing.

 

Thank you!

[isy_troubleshooting]

I ended up spinning up my own API server to take in a simple POST then runs the actual API call which is failing in the Isy. Seems like an unnecessary fix but it's better than trying to troubleshoot in the void.

[Michel Kohanim]

@isy_troubleshooting,

If you are certain everything is OK, then I think it's timeout related. There's no way an SSL handshake would be completed in 1/2 a second.

With kind regards,
Michel

[isy_troubleshooting]

Can SSL cert validation be disabled in the ISY? I don't think it's timeout related if Postman works fine.

 

I increased the timeout to 5 seconds and it still instantly fails.