Hello,

I bought a couple of these range extenders, and I can get them added to the ISY 5.3.4 without issue, but they are not connecting in the secure mode.  

I have tried the 'double tap' when pairing, but according to the node info they are connecting non secure.  I've excluded the device, factory reset, tried many times over and still get to the same place.  (security=none with both extenders) 

Any tips or tricks for this?

Thanks,

Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ----------------------------------------------
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ZW 040 Repeater
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ZW040_1 uid=40 security=None type=4.15.1 mid=881 tid=260 pid=189
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x5E  V2   ZWAVEPLUS_INFO
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x85  V2   ASSOCIATION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x8E  V3   MULTI_CHANNEL_ASSOCIATION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x59  V3   ASSOCIATION_GROUP_INFO
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x55  V2   TRANSPORT_SERVICE
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x86  V3   VERSION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x72  V2   MANUFACTURER_SPECIFIC
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x5A  V1   DEVICE_RESET_LOCALLY
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x87  V3   INDICATOR
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x73  V1   POWERLEVEL
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x9F  V1   SECURITY_2
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x6C  V1   SUPERVISION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x7A  V5   FIRMWARE_UPDATE_MD
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] - Secure
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] 
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ----------------------------------------------
 

52 minutes ago, e40 said:

Hello,

I bought a couple of these range extenders, and I can get them added to the ISY 5.3.4 without issue, but they are not connecting in the secure mode.  

I have tried the 'double tap' when pairing, but according to the node info they are connecting non secure.  I've excluded the device, factory reset, tried many times over and still get to the same place.  (security=none with both extenders) 

Any tips or tricks for this?

Thanks,

Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ----------------------------------------------
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ZW 040 Repeater
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ZW040_1 uid=40 security=None type=4.15.1 mid=881 tid=260 pid=189
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x5E  V2   ZWAVEPLUS_INFO
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x85  V2   ASSOCIATION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x8E  V3   MULTI_CHANNEL_ASSOCIATION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x59  V3   ASSOCIATION_GROUP_INFO
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x55  V2   TRANSPORT_SERVICE
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x86  V3   VERSION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x72  V2   MANUFACTURER_SPECIFIC
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x5A  V1   DEVICE_RESET_LOCALLY
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x87  V3   INDICATOR
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x73  V1   POWERLEVEL
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x9F  V1   SECURITY_2
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x6C  V1   SUPERVISION
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ]    -  x7A  V5   FIRMWARE_UPDATE_MD
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] - Secure
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] 
Wed 10/13/2021 03:44:34 PM : [ZW-SHOW         ] ----------------------------------------------
 

ISY doesn't support s2 encryption at this time. Is there any reason you want it in secure mode?

I am trying to get reliable status updates from my BE469 Schlage locks to the ISY.  The one close to the ISY will report reliably off the Access Control node (manual lock, unlock, user number, etc)  But the one at my front door, far from the ISY, does not report anything from Access Control, but it will report lock/unlocked. (Albeit, slow, and sometimes won't report a change at all)

I bought the RE7's based on some other threads I was reading.  And while I believe it's helped with my distant Schlage lock, it's still not 100%.  (And, adding to Z-Wave 'secured' was the path I was looking toward)  Maybe I'm not on the right path..  hmm.  

Secure doesn't help with making things more reliable.

Having a strong mesh network is what makes communication more reliable. With that said schlage is notoriously finicky with pretty much all systems

OK, sounds about right.  I've got about 25 Z-wave devices, so the Schlage's have plenty of company.  I have two extenders installed, about 5' line of site from the Schlages, but only the one close to the ISY is reliable.  I don't remember as much trouble on the older pre-5.0 ISY firmware.

EDIT / Update :

Ahh.  So, turns out that I have a BE469 with firmware 8.0, and a BE469ZP with firmware 10.9.  The older one was the one farthest from the ISY and slow to report.  So I switched them around, putting the older device close to the ISY, and it's much better.  

 

Edited October 14, 20214 yr by e40
update