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Force Sync between ISY and Portal

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Posted

Hello All.

Wondering if there is a method to force a sync between my ISY and the Web Portal?

When I create a scene on my ISY, its taking some time to have it show on my ISY portal?

Thanks kindly for any suggestions.

PB

  • Author

Wait a tick, do I recall reading many moons ago, that all changes on the ISY require a reboot to be recognized by the portal?

 

@PB11 Where do you mean showing up on the Portal? Are you referring to the Alexa or Google Home connectivity side? 

The my.isy.io portal should be able to refresh ISY information by hitting the "REFRESH" button near the top of the page:

image.png

 

If in Alexa there's a refresh icon there too (circle w/ arrows)

image.png(button on the right is refresh)

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Same goes in Google Home as well:

image.png

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I just tried adding scenes and in the Alexa side it showed up as soon as I hit the refresh button. No need to reboot anything there. 

If none of these is what you're asking about then what portal access are you looking at or trying to refresh?

 

 

 

 

  • Author

Hi @Geddy

Yes, I was referring to the Alexa side of things. Thanks for clarifying.

I suspected thats what the "refresh" control was for, but after clicking it with no change I assumed it was only a webpage refresh and not a isy/my.isy.io portal sync. 

I'll try again and see if things are different. I'm in the country so it could be that hit and miss internet connectivity.

 

Thanks for the input.

Edited by PB11

  • Author

@Geddy

Just an update, things seem to be syncing on their own at this point.

Thanks for helping me out on this one.

All the best.

Edited by PB11

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