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can't manage to upgrade the admin console

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On 9/5/2021 at 10:01 AM, Mecheng70 said:

Could do what it says and download the 5.3.0 version of the admin console. 

 

6 . After the upgrade, You must clear your Java Cache

7. Launch the 5.3.0 Admin Console and/or Dashboard by going to the following link:

  - https://isy.universal-devices.com/start.jnlp

  Note: If you have version 5.0.8 or lower installed on your ISY, then use this link instead:

  - http://isy.universal-devices.com/994i/5.3.0/admin.jnlp

  Note: MAC 10.6.x users must use the following links instead

  - http://isy.universal-devices.com/994i/5.3.0/admin16.jnlp (Admin Console)

  - http://isy.universal-devices.com/994i/5.3.0/dashboard16.jnlp (Dashboard)

 

 

I am at a loss here. I've tried to follow the steps outlined above and still can't manage to upgrade the admin console. Seems to be an issue with LAN access only as it still lets me log in via cloud. 

I've tried all the links but none of them lead to a file. I've looked online for the admin console 5.3.0 link and nothing. Anyone have the up to date link for download of the admin console?

 

 

Update: If you change the link to https then you can download the file.

Edited by TDiaz Balderrama

Solved by TDiaz Balderrama

Go to solution

You need to clear your Java cache including checking the box to delete all java applications then download the ISY launcher from this link which will install the ISY launcher icon on your desktop.

https://isy.universal-devices.com/start.jnlp

 

 

5 hours ago, TDiaz Balderrama said:

Update: If you change the link to https then you can download the file.

@TDiaz Balderrama So, are you fixed or still having issues? 

What are you trying to update to? The updates to the 5.x branch can be found in this thread.

Be sure you meet the requirements to move all the way up to 5.3.4. Also, be sure you read the directions step-by-step before you attempt then follow them. There have been lots of posts of issues during the upgrade and lots of solutions given in the release thread. 

If you're still having issues please update here and be sure to include a screen shot or mention of what firmware (FW) you are using and what your user interface (UI) are. This information is found in the admin console menu -> about.

                image.png

(For example. Since 5.3.4 was released in July 2021)

 

 

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