Howdy,

I just installed UD Mobile and thought I got it working, but when the sync'ing completed I received the following error message.

 

Finished with Errors!

Notify Developer! Node Def Objects

Array is Null. Family: 4 Instance: 1

 

It's all the exclamation points that have me worried!!!  Oh no, now I'm doing it!!!

Another unrelated question, I been using ISYs for years and bought a Polisy when they first came out, but I really don't understand what the Polisy is or how to use it and how the downloads work.  Is there a good tutorial on getting started with the Polisy?

Thanks for your time,

phil

 

Hi @philgood,

 

If this is on iOS and you don't have Z-Wave devices this error can be ignored.  This should be fixed in the next update.

The message was received on an Android (Pixel 5) devices, and no Z-Wave devices... yet.

Another unrelated question, I been using ISYs for years and bought a Polisy when they first came out, but I really don't understand what the Polisy is or how to use it and how the downloads work.  Is there a good tutorial on getting started with the Polisy?

Thanks,

phil

11 minutes ago, philgood said:

bought a Polisy when they first came out,

I'd recommend opening a ticket, if your polisy hasn't been getting used there are several updates that are beyond simply clicking the update now item on the menu.  support@universal-devices.com

Other than that, here is the getting started guide: https://www.universal-devices.com/polisy/

On 11/25/2021 at 10:26 AM, philgood said:

The message was received on an Android (Pixel 5) devices, and no Z-Wave devices... yet.

Thanks. The can be disregarded on Android as well and the message has been changed to a detailed warning, in case a user has Z-Wave devices but they are not found by the app.   This should be reflected in the most recent Android production release.