MSpangler Posted December 11, 2021 Posted December 11, 2021 I have two Insteon 2823-222 leak detectors set up that have been running for the past two years and yesterday my isy994i lost communication with both of them. I had a positive leak detection on one of them two days before. I tried resetting the PLM (2413s R 2.4) but nothing changed. Is it possible that the PLM has failed? On a side note, all of my palm pads (hr12a) have stopped controlling all my x10 lights about the same time. The ISY program is running correctly but I can not manually turn the lights off or on with the palm pads . I have an old cm15a that has been in place for several years so I was considering that the cm15a was bad as none of the palm pads work. It seems coincidental that the PLM and the cm15a both failed about the same time. I'm pretty new to this so any suggestions would be appreciated.
larryllix Posted December 11, 2021 Posted December 11, 2021 On the LDs, have you been monitoring the heartbeats regularly?After your activity, did you reset the LD by tapping the linking button?After the leak dud you check the inside of the LD to check if the pcb was full of water?... and possibly damaged?Sent from my SM-G781W using Tapatalk
MSpangler Posted December 11, 2021 Author Posted December 11, 2021 Thanks. I have the heartbeat monitored twice per day and it was reporting satisfactorily on both units before the leak. I used the basic configuration that has been posted in this forum to monitor heartbeat, status and wet and dry. The one device that detected the leak had some water in it. I took it apart and used some contact cleaner and dried it out and it seemed to work ok after resetting. I did the reset and ran a test with very shallow saucer of water and it reported a "wet" condition. This makes me wonder how it reported if the ISY is saying that it couldn't communicate with either of the LDs. The fact that the other unit also lost comms with the ISY leads me to a bad PLM as a common mode failure. I don't know if the CM15a has anything to do with them.
larryllix Posted December 11, 2021 Posted December 11, 2021 I had added a loop to the end of my LD heartbeat monitoring so that it resets and Waits another 24 hours before reporting again. I have a unit under my dishwasher that loses it's reporting about once every 6 months or so. My notification indicates it will be retested in another 25 hours. I haveearned to ignore the occasional missed heartbeat.Sent from my SM-G781W using Tapatalk
MrBill Posted December 23, 2021 Posted December 23, 2021 @MSpangler keep in mind when the ISY doesn't know the status of a battery device it has no way to magically wake up the device and get the status. I'd put fresh batteries in both, and then put them in linking mode and right click and pick restore device. when it's done take the leak sensor out of linking mode, but then leave it alone for 24-48 hours and watch to see if the heartbeats are arriving.
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