I have installed a Zooz ZEN51 Dry Contact relay.   When I execute a scene, it runs
 

Set ZW 004 Binary switch ON
The relay (and its green LED) immediate turns on.
That part works fine.
But at the same time other ZWAVE commands are apparently sent.
A status window with progress line is displayed "System Busy" [FF 05 03 1]  DON 255
Then another is displayed "System Busy" [ZW004_1]    ERR 1

Lastly, a Popup error message, "Cannot Communicate With   ZW 004 Binary Switch (ZW004_1). Please check connections."

I have another ZWave device ZEN15 Power Switch that also yields similar messages whan I send ON or OFF commands to it. 

Both devices work fine (relayes turn on/off immediately), but yield error messages from other background zwave activity.

I have installed the 500 add-on board to the ISY.   Firmware v4.9.0, UI 4.7.3

Zwave->Advanced->Zwave Version yields Library=    Zwave Version=    Bootloader Version 0.00

My ISY error log no longer works (Request Failed" message, and last item reported 2 days ago

System	-251006	ZWave 29 Set Config ZW003_1 1/1/0

I have already tried the menu option Heal Zwave.

How can I get the Zwave ON and OFF actions to work, without the error messages?

 

 

 

11 minutes ago, cdave1252 said:

 

I have installed a Zooz ZEN51 Dry Contact relay.   When I execute a scene, it runs
 

Set ZW 004 Binary switch ON
The relay (and its green LED) immediate turns on.
That part works fine.
But at the same time other ZWAVE commands are apparently sent.
A status window with progress line is displayed "System Busy" [FF 05 03 1]  DON 255
Then another is displayed "System Busy" [ZW004_1]    ERR 1

Lastly, a Popup error message, "Cannot Communicate With   ZW 004 Binary Switch (ZW004_1). Please check connections."

I have another ZWave device ZEN15 Power Switch that also yields similar messages whan I send ON or OFF commands to it. 

Both devices work fine (relayes turn on/off immediately), but yield error messages from other background zwave activity.

I have installed the 500 add-on board to the ISY.   Firmware v4.9.0, UI 4.7.3

Zwave->Advanced->Zwave Version yields Library=    Zwave Version=    Bootloader Version 0.00

My ISY error log no longer works (Request Failed" message, and last item reported 2 days ago

System	-251006	ZWave 29 Set Config ZW003_1 1/1/0

I have already tried the menu option Heal Zwave.

How can I get the Zwave ON and OFF actions to work, without the error messages?

 

 

 

For starters you can clear your Java cache and use the launcher from the 4.9 firmware update page so that your firmware and UI matches. Once that is done, try to reposition your isy so that it's upright. 

Depending on your network, most likely you need more devices to strengthen your mesh network

I have cleared the Windows Java cache. 

When restarted, I see now that:

Firmware v4.9.0, UI 4.9.0

The ISY box is upright.

The scenario still fails, as described previously.

Will upgrading my ISY Firmware help?   Is this merely doing Help->Manually Upgrade ISV  ?

I have ordered an Aeotec Range Extender 7 to increase my network range.

Edited February 4, 20223 yr by cdave1252
add'l info

57 minutes ago, cdave1252 said:

I have cleared the Windows Java cache. 

When restarted, I see now that:

Firmware v4.9.0, UI 4.9.0

The ISY box is upright.

The scenario still fails, as described previously.

Will upgrading my ISY Firmware help?   Is this merely doing Help->Manually Upgrade ISV  ?

I have ordered an Aeotec Range Extender 7 to increase my network range.

No. Upgrading will not help. You need repeaters

@cddave1252

The 500 series Z-wave board is not compatible with the ISY 4.9.0 firmware.

You need to update to your ISY firmware and UI to 5.3.4

Be sure to read the firmware release notes before updating as the update requires some user intervention.

After upgrading my ISY to 5.34 and  adding more devices, this is working now.