Hi @JimboAutomates, I am sorry, I am back with another weird one. I noticed I didn't get a notification from one of the tags. Turns out I am at least a couple of firmware upgrades back. When I rebooted the node server I got an error about can't find it. Also noticed that the "time started" is reporting as Feb 1st but PG3  and Polisy have both been rebooted a few times after that. I get the same message, or similar, when trying to download the log file for you. I can retrieve PG3 logs but not the nodes logs. 

I am thinking maybe this happed when I updated PG3 last week? On v3.0.40

Please let me know how to proceed. 

Thanks,

Tim

 

Edited February 22, 20223 yr by TJF1960

Oh that's bad... Not sure how the NS directory would get removed.  We will need help from @bpwwer on this.

If you ever ran version 3.0.39 of PG3, then the PG3 database got corrupted and that would cause problems with all of the node servers installed on it. But it shouldn't have removed any of the directories. 

The only time it should be removing the directory would be when deleting the node server or possibly when restoring from backup.

Log into your polisy and see if the directory is really gone:

ls -l /var/polyglot/pg3/ns

But, as Bob said, if you did ever run 3.0.39 the database may have been corrupted. But we can give you commands to fix that if you did.

Thanks, I will look tonight. I did not run 3.0.39, I went from 37 or38 to 40.

What would be you recommendation if the node database is gone? Can I simply reinstall?

Hi @JimboAutomatesand @bpwwer, Unless PG3 updated to v3.0.39 without me seeing it, but pretty sure I went from 37 or38 to 40 directly.

I ran the command as Jimbo suggested but I am not sure what this output means, :

[admin@polisy ~]$ ls -l /var/polyglot/pg3/ns
total 9
drwxr-xr-x  6 polyglot  polyglot  19 Feb 19 15:16 00:0d:b9:59:39:b0_10
drwxr-xr-x  6 polyglot  polyglot  14 Feb 19 11:31 00:0d:b9:59:39:b0_14
drwxr-xr-x  5 polyglot  polyglot  14 Feb 19 11:20 00:0d:b9:59:39:b0_3
drwxr-xr-x  7 polyglot  polyglot  19 Feb 12 12:10 00:0d:b9:59:39:b0_4
drwxr-xr-x  5 polyglot  polyglot  13 Feb 19 11:37 00:0d:b9:59:39:b0_6
drwxr-xr-x  6 polyglot  polyglot  16 Feb 19 11:20 00:0d:b9:59:39:b0_7
[admin@polisy ~]$

 

Thank you,

Tim

Well, looking over PG3 I found 2 other node servers with the same problem. I deleted one of them then installed it into the same slot and its back working properly. I did the same with the 2nd one which had some programs associated with it. After reinstallation all programs were intact and working as they should have been.

So I bit the bullet and did the same to the tag node server with, thankfully the same results.

There is peace and harmony with PG3 again!

Thanks,

Tim

Hi @JimboAutomatesand @bpwwer, Unless PG3 updated to v3.0.39 without me seeing it, but pretty sure I went from 37 or38 to 40 directly.
I ran the command as Jimbo suggested but I am not sure what this output means, :
[admin@polisy ~]$ ls -l /var/polyglot/pg3/ns
total 9
drwxr-xr-x  6 polyglot  polyglot  19 Feb 19 15:16 00:0d:b9:59:39:b0_10
drwxr-xr-x  6 polyglot  polyglot  14 Feb 19 11:31 00:0d:b9:59:39:b0_14
drwxr-xr-x  5 polyglot  polyglot  14 Feb 19 11:20 00:0d:b9:59:39:b0_3
drwxr-xr-x  7 polyglot  polyglot  19 Feb 12 12:10 00:0d:b9:59:39:b0_4
drwxr-xr-x  5 polyglot  polyglot  13 Feb 19 11:37 00:0d:b9:59:39:b0_6
drwxr-xr-x  6 polyglot  polyglot  16 Feb 19 11:20 00:0d:b9:59:39:b0_7
[admin@polisy ~]$
 
Thank you,
Tim

@bpwwer Looks like backup restore must have deleted slot 12?

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