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upgrade to ISY 5.3.4 fails (stalls)

oskrypuch

By oskrypuch
in ISY994

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oskrypuch Advanced

oskrypuch

Posted
Posted (edited)

Upgrading from 5.0.16C.

Consistent error, upgrade stalls during the insteon.img file upload, and then shows socket errors as depicted in the second image.

Tried rebooting the ISY, downloading a fresh firmware (left unzipped of course) for the correct version (with PLM).

Also ran the procedure on a different computer, same issue.

Did shut off all virus checking and firewall temporarily (never needed that before).

At least the error is consistent.

Any suggestions?

* Orest

 

Screenshot 2022-03-31 215645.jpg

Screenshot 2022-03-31 215655.jpg

Edited by oskrypuch
oskrypuch Advanced

oskrypuch

Posted
  • Author
Posted (edited)

OK, thanks, good thread, but still no joy for me.

Added the -Xmx1024m, looks like that gets cleared on updates.

Ensured I cleared the java cache (x3).

Downloaded a fresh start.jnlp file, just to be sure.

Downloaded another copy of 5.3.4.

Identical hang, while trying to update insteon.img.

 

Perhaps I should try to update to 5.3.2 instead?

Any other thoughts?

* Orest

Edited by oskrypuch
kzboray Advanced

kzboray

Posted
Posted

@oskrypuch If you are doing this remotely, I've had this issue as well. You might have better success dong it locally (on the same LAN as the ISY) Other wise the only thing I can think of to try would be to give things a bit more memory. -Xms1024m instead of Xms512m.

If neither of those work, then I'd open a ticket with UDI, they will get you sorted.

oskrypuch Advanced

oskrypuch

Posted
  • Author
Posted (edited)

Here is my error log, includes a number of attempts to update, and a reboot or two. There are some disconnected modules with pop up no comm errors, that is expected.

 

Thu 2022/03/31 07:23:02 PM    System    -110020    /TMP/19/insteon.img    
Thu 2022/03/31 07:26:30 PM    System    -50001    -6    
Thu 2022/03/31 08:15:15 PM    System    -50001    -6    
Thu 2022/03/31 08:41:44 PM    System    -50001    -11    
Thu 2022/03/31 09:40:43 PM    System    -110020    /TMP/19/insteon.img    
Thu 2022/03/31 09:45:06 PM    System    -110020    /TMP/19/insteon.img    
Thu 2022/03/31 09:53:15 PM    System    -170001    [UDSockets] RSub:25 error:6    
Thu 2022/03/31 09:53:32 PM    System    -5    Start    
Thu 2022/03/31 09:53:38 PM    System    -110022    /DEF/F6/I1/NLS/EN_US.TXT    
Thu 2022/03/31 09:53:41 PM    System    -7066    ID 00A5 :err=0, tag='id', num=22, nest=6, offse    
Thu 2022/03/31 09:53:53 PM    System    -7123    ID 0037 :err=0, tag='control', num=6, nest=4, o    
Thu 2022/03/31 09:54:04 PM    System    -7066    ID 0171 :err=0, tag='id', num=22, nest=6, offse    
Thu 2022/03/31 09:54:04 PM    System    -7066    ID 0172 :err=0, tag='id', num=22, nest=6, offse    
Thu 2022/03/31 09:54:04 PM    System    -7066    ID 0173 :err=0, tag='id', num=22, nest=7, offse    
Thu 2022/03/31 09:54:04 PM    System    -7066    ID 0187 :err=0, tag='id', num=22, nest=6, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 00A1 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 0191 :err=0, tag='id', num=22, nest=6, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 00A3 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 01A4 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 01B6 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 01B7 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:05 PM    System    -7066    ID 01CF :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:06 PM    System    -7066    ID 01DA :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:06 PM    System    -7066    ID 01DF :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:06 PM    System    -7066    ID 020F :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:06 PM    System    -7066    ID 0235 :err=0, tag='id', num=22, nest=5, offse    
Thu 2022/03/31 09:54:15 PM    System    -110022    /CONF/UZWNDKEY.TXT    
Thu 2022/03/31 09:54:15 PM    System    -110012    /CONF/UZWNDKEY.TXT    
Thu 2022/03/31 09:54:16 PM    System    -170001    [Network] Established    
Thu 2022/03/31 09:54:16 PM    System    -60006    n/a    
Thu 2022/03/31 09:54:25 PM    System    -251001    RX-U 010B000A03000102    
Thu 2022/03/31 09:57:50 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:51 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:52 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:53 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:54 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:54 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:55 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:56 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:57 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:58 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:58 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:57:59 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:00 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:01 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:02 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:02 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:03 PM    System    -140008    ISY:503    
Thu 2022/03/31 09:58:52 PM    System    -50001    -11    
Thu 2022/03/31 09:58:54 PM    System    -50001    -6    
Thu 2022/03/31 09:58:58 PM    System    -50001    -11    
Thu 2022/03/31 09:59:01 PM    System    -50001    -11    
Thu 2022/03/31 09:59:03 PM    System    -50001    -11    
Thu 2022/03/31 09:59:10 PM    System    -50001    -11    
Thu 2022/03/31 09:59:15 PM    System    -50001    -6    
Thu 2022/03/31 10:03:03 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:04 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:05 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:05 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:06 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:07 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:08 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:09 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:09 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:10 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:11 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:12 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:12 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:13 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:14 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:15 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:16 PM    System    -140008    ISY:503    
Thu 2022/03/31 10:03:27 PM    System    -50001    -11    
Thu 2022/03/31 10:04:13 PM    System    -110020    /TMP/19/insteon.img    
Thu 2022/03/31 10:39:35 PM    System    -50001    -11    
Thu 2022/03/31 11:08:34 PM    System    -50001    -6    
Thu 2022/03/31 11:18:34 PM    System    -50001    -6    
Thu 2022/03/31 11:20:18 PM    System    -110020    /TMP/19/insteon.img    
Thu 2022/03/31 11:55:05 PM    System    -50001    -11    
Thu 2022/03/31 11:55:07 PM    System    -50001    -11    
Thu 2022/03/31 11:58:34 PM    System    -50001    -11    
Fri 2022/04/01 12:05:55 AM    System    -110020    /TMP/19/insteon.img    
Fri 2022/04/01 12:08:34 AM    System    -50001    -11    
Fri 2022/04/01 12:15:24 AM    System    -10011    n/a    

 

Edited by oskrypuch
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