Upgraded ISY994i to latest official release (5.3.4) and can't authenticate

[kevincol]

The launcher sees my ISY994i, but when the admin console launches, my U/P isn't valid.  Any ideas how I can regain access to my ISY994i.  I do have a backup.

[Techman]

After the update did you clear your java cache and its applications, and then download the ISY Launcher? 

[kevincol]

Yes I did.  I just did a factory reset and reloaded my backup file and then reset my P/U back to the original and all seems to be working now.  Thanks!

[Geddy]

@kevincol Glad you got it working now. As part of the upgrade the password is reset to the default. So you should have been using admin/admin then could change it to anything you'd like. 

It's casually mentioned in the notes of the release. I think it sometimes depends on what you're upgrading from. 

Quote

Important User/Password changes:

-      If your current version is 5.0.7 or earlier, then after installing 5.0.8 or later your userid and password will be reset back to the system default.

-      If you restore a backup created from 5.0.7 or earlier, your userid and password will be reset back to the system default.