Papa C Posted April 6, 2022 Posted April 6, 2022 This weekend moved from ISY to IoP. Missed the page that said to hit the migrate button and on my screen it was OFF the bottom of the screen so I didn't even see it. But, restored the backup to IoP followed the rest of directions and everything seemed good. Excluded and Included all ZWave and everything seemed to work fine, but no spokens. Ok, so spent some time on portal and entered all of them for Amazon and Google, discovered and sent to google, WALLA! All seemed to work. Happened to think, checked with Alexa, Lock Door, she did, unlock door, she said to do it manually, great! Then Google, lock door, she did, great! UNLOCK door, she did.... NOT cool! Ok, so lets look in the app to see if I can take care of that. Nothing is in the Home App. Hmmm, everything works. So decide to unlink it thinking if I relink everything will populate in the app. Unlink, ok fine. Try to link, constantly get the message "Could not reach Universal Devices. Try again later". So, after working with Michael he felt best course of action would be to start over. He reset my license to the trial put the time on the isy and I went at it again. Set it all up again, license transferred off ISY to IoP, but specifically said ZERO spokens transferred from Alexa and ZERO from Google. Ok, so even if I have to enter them all again so be it. I enter a few and try the link again, same thing, "Could not reach...". But NOW, in the portal if I try the "Send to Google" button, it errors out, asks if my email is the correct account (it's got it correct) and nothing happens. Amazon seems to be working fine, but cannot connect to google. Going through Google support there shows NO links to Universal Devices. It looks as if UD thinks I'm linked as it KNOWS my account and doesn't want to link an account that is already linked? Still waiting to hear more from Michael but looking for any other ideas?
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