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Intermittent program save errors


AKAPADIA

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Posted (edited)

Tonight I added a new ZWave outlet to replace a failing Insteon outlet. This works fine but when I tried to make changes to the programs that referenced the old outlet, I began getting weird program save errors. I rebooted the ISY admin UI and tried again. This time I could save a few programs but they were taking much longer to save and then I got the same errors (screen shot attached). Beginning to wonder if I have hardware issues with my Polisy?

(After a couple of admin UI restarts, and attempting to save only 1 program at a time, I was able to save)

x.jpg

Edited by arshishk
Posted

Step 1 - Make sure your Firmware and User Interface are the same version. In Admin Console menu "Help" -> About
If on 5.3.4 should be similar to this:

image.png

 

Step 2 - This could be a java memory issue. Try setting the java memory this way: (512 or 1024 can be used depending on your computer's available memory. If you have lots of ram perhaps use 1024.)

Quote

Java runtime memory (when Admin Console is very slow to respond)

-      If the admin console is slow to respond, it is likely you need to increase the amount of memory allocated to the Java runtime (JRE).

-      Open the Java Control Panel, select Java tab, press View button, then add or modify the Runtime Parameter -Xmx to the following:

o   -Xmx512m

-      Press Ok to close the window, then Press Apply to save the changes

 

Info:

Use -Xmx to specify the maximum heap size.
Use -Xms to specify the initial Java heap size.

 

Let us know if you have success after any UI or Java adjustment.

  • Like 1
Posted

Thanks @Geddy. Step 1 checks out. Everything was the same. 

Added parameter in Step 2, but I have not been able to repro the issue even before I made this change. I didn't ever have this issue with the IsY; just noticed it in early days with Polisy. 

Will keep an eye open. Thank you for the suggestion.

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