jdunne Posted April 30, 2022 Posted April 30, 2022 So I am one of the victims of the Insteon shutdown. My hub stopped working. So I went out and purchased a Polisy and a PLM from EBAY.. The PLM is a USB, I have gotten to the admin console. When I try to restore PLM, I am on a never ending loop of system busy dialog that keep repeating itself. What do I do? I have yet been able to figure out how to get the Polisy to see my insteon devices.. I am unable to find the step by step instruction of setting up Polisy and PLM from scratch. I am a former ISY owner BTW... I used to use one. I switched to Insteon hub because I found PLMs to be unreliable. I went through at least 3 of them. and I constantly had issues with it communicating to various devices. they would work for a few weeks, then ISY would have issues communicating to random devices. The hub resolved this... So I dont really remember how to do the setup. Am I supposed to so something with the PLM? How to I know the PLM is working? how do I know the Polisy is communicating to PLM? Any help will be appreciate
Techman Posted April 30, 2022 Posted April 30, 2022 (edited) The restore option is not applicable when you're moving over from the Hub. You need to treat this as a brand-new install. You should factory reset all your devices and the PLM then Install them one at a time Here's the Polisy instructions: Polisy:User Guide - Universal Devices, Inc. Wiki (universal-devices.com) Make sure that your polisy firmware and your UI are the same version. Take a look at the attached ISY Cookbook, it should answer most of your questions. If you still have questions someone is always here on the forum to answer them. ISY Cookbook.pdf Edited April 30, 2022 by Techman 1
DennisC Posted April 30, 2022 Posted April 30, 2022 I would also add that if the ISY or IoP has trouble communicating with Insteon devices, your system probably has some interface or a device that is creating noise which in turn is causing the issue. The wiki has troubleshooting steps to help figure out where the noise is coming from.
jdunne Posted April 30, 2022 Author Posted April 30, 2022 Thanks for the fast replies. Looks like I got a lot of manual work ahead me WRT interference. That was my suspicion. I put on filters, tried to turn off household stuff. no matter what I would still have random device communication issues. And if I had interference problems I don’t see how switching to a I Insteon hub would fix it. There would have still been issues. But as soon as I cut out the PLM and ISY prob went away
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