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Posted

I have 3 ISY devices on my portal, I would like to grant access to someone else only to 1 specific device. Would I add it thru add sub account in ISY Portal? Is it possible to grant access to 1 device only?

2 hours ago, pikach said:

I have 3 ISY devices on my portal, I would like to grant access to someone else only to 1 specific device. Would I add it thru add sub account in ISY Portal? Is it possible to grant access to 1 device only?

That depends on how you've set your stuff up. Every client of mine has their own separate portal account with my account being able to access all of them. This way, clients have access to their own portal but none to anyone elses

3 hours ago, pikach said:

I have 3 ISY devices on my portal, I would like to grant access to someone else only to 1 specific device. Would I add it thru add sub account in ISY Portal? Is it possible to grant access to 1 device only?

If that other person already has an ISY portal account, that person could add your ISY in their account. You will have to grant them access in the admin console.

If that other person doesn't, you have the choice of having them create a new ISY Portal account, or create a sub-account in yours. Either way, that person will need to have a user profile in that account, and your ISY entered in that same account (or sub-account).

 

Keep in mind:

A user profile in a sub-account can only access ISY in the same sub-account.

A user profile in the root account can access ISYs in the root account, and all sub-accounts. So make sure the user profile you create for that other person is created in the sub-account.

Benoit

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