kenrok1 Posted May 20, 2022 Posted May 20, 2022 I just want to make sure I'm not making this more laborious than it needs to be... trying to add most (or all) devices to the launch page... which looks like the options are limited to default/home tab or favorites so currently I am adding favorites one-at-a-time by pressing + on the favorites page > display node > home > devices and scenes > pick the device or scene > change icon [optional] > save ...rinse and repeat This seems to be good for one mobile device, so I have to repeat multiple times
Javi Posted May 20, 2022 Posted May 20, 2022 Hi @kenrok1, Currently this is the only way to add favorites, adding from the home tab is on our list. 12 minutes ago, kenrok1 said: This seems to be good for one mobile device, so I have to repeat multiple times After you set up favorites on one device you can backup and import onto another device, as long as it is the same platform. All iOS devices are compatible with iOS backup. All Android/Amazon devices are compatible with Android/Amazon backup. 2
kenrok1 Posted May 20, 2022 Author Posted May 20, 2022 (edited) thanks @Javi - I did see the backup/restore, had not tried it yet. I am guessing this is specific to the user? Edited May 20, 2022 by kenrok1
Javi Posted May 20, 2022 Posted May 20, 2022 54 minutes ago, kenrok1 said: thanks @Javi - I did see the backup/restore, had not tried it yet. I am guessing this is specific to the user? Yes. Each device can have different favorite configurations, there is no synchronization of favorites between devices.
kenrok1 Posted May 21, 2022 Author Posted May 21, 2022 Thanks again, this was useful. To clarify what I meant by specific to user, I set my wife up a separate ISY portal user. I was able to backup from my phone and restore to my ipad, but I could not restore to the same backup to her phone (it crashed the UD mobile app, ie. it would no longer open it just flashed and closed each time attempting to open it after) - so I had to remove the app, reinstall and start over. One I set up her favorites, I did the back/restore from her phone to her ipad and that worked just fine.
Javi Posted May 21, 2022 Posted May 21, 2022 28 minutes ago, kenrok1 said: Thanks again, this was useful. To clarify what I meant by specific to user, I set my wife up a separate ISY portal user. I was able to backup from my phone and restore to my ipad, but I could not restore to the same backup to her phone (it crashed the UD mobile app, ie. it would no longer open it just flashed and closed each time attempting to open it after) - so I had to remove the app, reinstall and start over. One I set up her favorites, I did the back/restore from her phone to her ipad and that worked just fine. Thanks, this may be a bug. If the backup was from the same mobile platform (iOS, Android), and backup was created with app version equal to or less the version importing the backup, then it should not crash. If you have a copy of the backup which crashes please send to me as a PM and I'll try to replicate. Backup does not contain passwords, or oAuth-tokens, so we will not be able to connect to your system. Backups do contain URLs, UUIDs, Wifi-SSIDs, and node data (names/address/ect.). If there are concerns about the data available in the backup please ask in a PM and I will walk through clearing specific values.
kenrok1 Posted May 21, 2022 Author Posted May 21, 2022 PM sent - please don't invest too much time in this. I'm not having any issues with UD Mobile currently as I was able to get past this as noted above. I'm just sharing if it is of interest you. I just assumed it was because of the different ISY portal accounts. Maybe the IOS version? I was on 15.5 and she may have still been on 15.4.x (UD Mobile app same 0.7.6 across all)
Javi Posted May 21, 2022 Posted May 21, 2022 Thank you. Anything which helps replicate a crash is appreciated, much easier than trying to isolate issues from Apple's crash reports.
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