upstatemike Posted February 9, 2010 Posted February 9, 2010 Sorry if this is covered someplace but I couldn't find it. I am on 2.7.8 and I just added two new Dual -Band Lamp-lincs. Since this version des not support replace for these devices, I just added them to the scene they need to be in and configured them to match the old ones. The RemoteLinc controlling the scene using button 2 works fine but the scene on button 1 (which I did not edit) somehow got it's ramp rate changed to 9 minutes. If I try to change it back to 2 seconds I get an error that says "request failed" or "cannot open file xxxx - I can't remember the path and can't get it to repeat). Tried clearing Java cache, tried rebooting ISY. Any ideas what else I can try?
Michel Kohanim Posted February 10, 2010 Posted February 10, 2010 Hi upstatemike, This is a known issue in 2.7.8 and above. 2.7.11 should fix it. With kind regards, Michel Sorry if this is covered someplace but I couldn't find it. I am on 2.7.8 and I just added two new Dual -Band Lamp-lincs. Since this version des not support replace for these devices, I just added them to the scene they need to be in and configured them to match the old ones. The RemoteLinc controlling the scene using button 2 works fine but the scene on button 1 (which I did not edit) somehow got it's ramp rate changed to 9 minutes. If I try to change it back to 2 seconds I get an error that says "request failed" or "cannot open file xxxx - I can't remember the path and can't get it to repeat). Tried clearing Java cache, tried rebooting ISY. Any ideas what else I can try?
upstatemike Posted February 28, 2010 Author Posted February 28, 2010 Unfortunately neither 2.7.11 nor 2.7.12 fixed this. I still get this error if I try to change the ramp rate from 9min to 2 sec: [-110022] couldn't open file [/CONF/FYP.CFG] [-110022] couldn't open file [/CONF/ADR.CFG] After this error displays once any further attempt just results in "request failed"
Michel Kohanim Posted February 28, 2010 Posted February 28, 2010 Hi upstatemike, Those errors are unrelated and have to do with Flex Your Power and Auto Open ADR not being configured properly. In short, you have no errors. Would you be kind enough to send the following to tech@unviersal-devices.com: 1. Event Viewer log on level 3 2. Try adjusting the Ramp Rate And, please do ensure that you are using the correct URL. With kind regards, Michel
upstatemike Posted February 28, 2010 Author Posted February 28, 2010 Not sure what you mean by the correct url? I use a fixed IP address so my url is always 192.168.0.7/admin The event viewer does not register anything when i attempt the ramp rate change and get the "request failed" error. On the same device I do get acvtivity when I try to move the level from 0% (where it is stuck) to 100% and get a "request failed" error... I can send you that log. Also note I do not have either Flex Your Power or Auto Open ADR enabled.
Michel Kohanim Posted February 28, 2010 Posted February 28, 2010 Hi upstatemike, I got your logs and it seems that ISY is trying to write to that device but it fails. Do you have a green 0101 icon for your LL? Do you have the same issue for all the scenes for which this LL is a responder or is it only one scene? If one scene, may I humbly request that you remove it from the scene and add it back in? With kind regards, Michel
upstatemike Posted February 28, 2010 Author Posted February 28, 2010 Nope, no green 1010 icons. Device 00.1A.5A is a SwitchLinc Dimmer v.22 and has been in the scene for years. Nothing has changed in this scene. The only change made was to add new LampLincs to button 2 on a RemoteLinc. Button 1 on this same RemoteLinc is a controller for the problem scene. It was after changing that button 2 scene that the button 1 scene lost its level and ramp settings. Maybe I need to delete and reinstall the remoteLinc?
Michel Kohanim Posted March 1, 2010 Posted March 1, 2010 Hi upstatemike, Before doing any of that, would you be kind enough to do a compare between ISY and Device Link tables for both the RL and the device? If there are mismatches, it would be best to first do a restore before attempting more intrusive things. With kind regards, Michel
upstatemike Posted March 1, 2010 Author Posted March 1, 2010 The dimmer had 9 extra links and the remotelinc had 16 extra links. I restored both and now they match ISY. Restarted admin console but still get "request failed" if I try to change the ramp rate. Going to leave it for now and take a fresh look next week.
Michel Kohanim Posted March 1, 2010 Posted March 1, 2010 Hi upstatemike, What happens if you go to Tools | Diagnostics | Show ISY Links table for that device? Do you get anything? If not, then the problem is that: a. There are pending device writes for that device b. The configuration file for that device is missing or is corrupt With kind regards, Michel I can read the device link table OK but when I hit compare I just get the circular "wait" icon and nothing ever comes up... am I not doing it correctly?
upstatemike Posted March 1, 2010 Author Posted March 1, 2010 Just edited that post because I got it to work after several attempts. (The compare, not the ramp rate setting)
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