Stinger Posted August 16, 2022 Share Posted August 16, 2022 Need to figure out why Admin Console suddenly won't launch. Error message is of no help. I believe I am on current version but cannot check since I cannot launch the Admin Console. I know that I was looking to upgrade to the Android version of UD Mobile but seem to recall something about Console version and then all the instructions to upgrade that seemed above my pay grade so I backed off. Only thing I can think of is that I had a JAVA update recently. JAVA version is 8, Update 341, (Build 1.8.0_341). I am on Windows 10 Home and it is current. I am not techy, so keep it simple please. Thanks for any help. Link to comment
Solution Javi Posted August 16, 2022 Solution Share Posted August 16, 2022 Hi @Stinger Please first try rebooting or power cycling ISY. Then follow instructions, linked below, to clear java cache and download a new version of ISY launcher. https://wiki.universal-devices.com/index.php?title=Main_Page#Installing_the_Admin_Console_Icon_on_Your_Desktop If that does not work please let us know the error message. 3 Link to comment
Stinger Posted August 16, 2022 Author Share Posted August 16, 2022 Thank you so much, Javi. Back in business. Link to comment
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