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Portal Stopped Working

dexmot74
in UD Portal

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Posted

My Portal has stopped working. Says registered but offline. In the error log I see tons of these.

System    -170001    [TCP-Conn] -6/-140002, Portal-Dispatch

Any ideas?

off the top of my head, did you try rebooting the ISY?  Is your subscription current?  Check the expiration date in the portal Select Tool > Information > Portal Access License.

  • 1 month later...

I have the same error log message. My ISY has been disconnected since August 11th. Also, my license expiration date is in May, 2023.

 

Any idea?

Reboot did not work. I opened a ticket. Thanks.

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Configure browser push notifications
Chrome (Android)
  1. Tap the lock icon next to the address bar.
  2. Tap Permissions → Notifications.
  3. Adjust your preference.
Chrome (Desktop)
  1. Click the padlock icon in the address bar.
  2. Select Site settings.
  3. Find Notifications and adjust your preference.