btreinders Posted August 31, 2022 Posted August 31, 2022 (edited) I installed the PG3 version of AVRemote in slot 20 and now the PG2 version in slot 3 says unmanaged. The devices are still shown in IoP but do not update. How can I get rid of the node server? If I delete all the devices will that mess things up? Thank you! Edited August 31, 2022 by btreinders
Solution bpwwer Posted August 31, 2022 Solution Posted August 31, 2022 PG2 node servers will show as unmanaged in PG3 PG3 node servers will show as unmanaged in PG2 That's because they are two different instances of Polyglot and only one instance can manage any given slot on the IoP. To remove a node server, you should use the Polyglot instance that created it to do the remove/delete operation. When you use Polyglot to delete a node server it will remove it both from the IoP and from the Polyglot instance. If you are no longer running the instance of Polyglot that created the node server, you can delete it from the IoP by using the admin console's Node Servers -> Configure -> slot range -> Node server/slot and click on the delete button 1
btreinders Posted September 1, 2022 Author Posted September 1, 2022 17 hours ago, bpwwer said: PG2 node servers will show as unmanaged in PG3 PG3 node servers will show as unmanaged in PG2 That's because they are two different instances of Polyglot and only one instance can manage any given slot on the IoP. To remove a node server, you should use the Polyglot instance that created it to do the remove/delete operation. When you use Polyglot to delete a node server it will remove it both from the IoP and from the Polyglot instance. If you are no longer running the instance of Polyglot that created the node server, you can delete it from the IoP by using the admin console's Node Servers -> Configure -> slot range -> Node server/slot and click on the delete button @bpwwer Sorry, I wasn't clear, the PG2 node server shows the one that it installed in slot 3 as unmanaged and so does PG3 so I have no way to remove it in either. It did not say that yesterday and I had them both installed then as well.
bpwwer Posted September 1, 2022 Posted September 1, 2022 Then something happened that caused PG2 to get confused. It's not hard to confuse PG2 so that it no longer thinks it is managing a node server. You can delete the node server from slot 3 from the admin console, as I outlined above.
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