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Node Server In PG2 Shows Unmanaged After Installing PG3 Version

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I installed the PG3 version of AVRemote in slot 20 and now the PG2 version in slot 3 says unmanaged.  The devices are still shown in IoP but do not update.  How can I get rid of the node server?  If I delete all the devices will that mess things up?  Thank you!

Edited by btreinders

Solved by bpwwer

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  • Solution

PG2 node servers will show as unmanaged in PG3

PG3 node servers will show as unmanaged in PG2

That's because they are two different instances of Polyglot and only one instance can manage any given slot on the IoP. 

To remove a node server, you should use the Polyglot instance that created it to do the remove/delete operation.  When you use Polyglot to delete a node server it will remove it both from the IoP and from the Polyglot instance.

If you are no longer running the instance of Polyglot that created the node server, you can delete it from the IoP by using the admin console's Node Servers -> Configure -> slot range -> Node server/slot and click on the delete button

  • Author
17 hours ago, bpwwer said:

PG2 node servers will show as unmanaged in PG3

PG3 node servers will show as unmanaged in PG2

That's because they are two different instances of Polyglot and only one instance can manage any given slot on the IoP. 

To remove a node server, you should use the Polyglot instance that created it to do the remove/delete operation.  When you use Polyglot to delete a node server it will remove it both from the IoP and from the Polyglot instance.

If you are no longer running the instance of Polyglot that created the node server, you can delete it from the IoP by using the admin console's Node Servers -> Configure -> slot range -> Node server/slot and click on the delete button

@bpwwer Sorry, I wasn't clear, the PG2 node server shows the one that it installed in slot 3 as unmanaged and so does PG3 so I have no way to remove it in either.  It did not say that yesterday and I had them both installed then as well.

Then something happened that caused PG2 to get confused.  It's not hard to confuse PG2 so that it no longer thinks it is managing a node server.   You can delete the node server from slot 3 from the admin console, as I outlined above.

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