CPrince Posted October 9, 2022 Share Posted October 9, 2022 Okay, so I finally got a Polisy. Since it is used, I figured first things first. It needs a factory reset and software version check. I tried following the reset procedure in Wiki. Hold the little button in till all 3 LEDs flash. Well I held it in for a minute. I should have had 1 blinking, followed by 2 blinking and finally all blinking. No LED ever blinked. I can feel the button depress. I can get into the device and see that it is half erased, the same as when I received it. All the modules are gone, but the programs remain in damaged form as the modules are all gone. Isy is 5.4.4.I can get into Polyglot 2 and 3. Now, how do I check for Polisy version 13? I have read through here and have not come up with much. I can SSH, but still not find the version. Link to comment
lilyoyo1 Posted October 9, 2022 Share Posted October 9, 2022 1 hour ago, CPrince said: Okay, so I finally got a Polisy. Since it is used, I figured first things first. It needs a factory reset and software version check. I tried following the reset procedure in Wiki. Hold the little button in till all 3 LEDs flash. Well I held it in for a minute. I should have had 1 blinking, followed by 2 blinking and finally all blinking. No LED ever blinked. I can feel the button depress. I can get into the device and see that it is half erased, the same as when I received it. All the modules are gone, but the programs remain in damaged form as the modules are all gone. Isy is 5.4.4.I can get into Polyglot 2 and 3. Now, how do I check for Polisy version 13? I have read through here and have not come up with much. I can SSH, but still not find the version. What commands did you use to check for version number when you used ssh? Link to comment
CPrince Posted October 9, 2022 Author Share Posted October 9, 2022 Well I did get it to reset. Now I can't find it on the network. Let me check your attachment from February and try somethings. Link to comment
MrBill Posted October 10, 2022 Share Posted October 10, 2022 @CPrince If you don't get it up and running easily just open a ticket support@universal-devices.com Michel will get you online quicker and without a lot of guessing. 2 Link to comment
CPrince Posted October 10, 2022 Author Share Posted October 10, 2022 Thanks @MrBill, I started a ticket yesterday. Michel has started. 2 Link to comment
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